Senior Dynamics Consultant
hace 4 semanas
Role Overview:
A senior level position in our customer engagement team is available for an experienced Dynamics EE specialist. The ideal candidate will have a deep understanding of Dynamics 365 customer engagement (CRM) architecture and its integration with other products.
Key Responsibilities:
- Provide rapid onsite expertise to resolve critical situations, ensuring systems availability and resolving critical issues.
- Set an example of excellence as a Microsoft representative, enhancing the company's image and reputation.
- Develop strategic ongoing customer relationships through strong communication skills.
- Contribute to the peer group and customer account teams with proactive team spirit.
- Communicate effectively with CIOs, technical staff, and other stakeholders at all levels.
Requirements:
- At least one technical specialty with deep expertise to solve complex technical problems.
- Excellent written, oral, and presentation skills for effective customer engagement.
- Experience in the enterprise customer arena with face-to-face customer engagement skills.
- Degree qualification or equivalent experience in a related field.
- Good understanding of ITIL/service management and passion for new innovative technology.
- Ability to deliver presentations and discuss complementary products at a solutions level.
- Ability to handle customer critical issues and work in difficult situations.
Why Sonata:
At Sonata, you'll have the opportunity to use your skills to push the boundaries of what's possible. You'll be challenged, but you won't be alone. You'll be part of a diverse team of innovators, all driven to craft what comes next.
Sonata is an equal opportunity employer, encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity, age, religion, disability, sexual orientation, veteran status, marital status, or any other protected characteristics.
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