Credit Operations Supervisor

hace 2 semanas


Xico, México Citi A tiempo completo

The role of Credit Maintenance Manager at Citi is a critical position within the Operations - Services team.


As a seasoned leader, the successful candidate will be responsible for providing full leadership and direction to a team of employees in charge of capturing and recording data on credit exposures, obligors, and facilities in relevant credit systems.



  • Manage a team of professionals to accomplish established goals and conduct personnel duties for team members (e.g., performance evaluations, hiring, and disciplinary actions)
  • Contribute to the development and implementation of policies and procedures to increase the efficiency of the credit initiation process
  • Participate in policy formation, budget, capacity, and resource planning
  • Manage projects, staffing requirements, and ensure team deliverables, as well as coach and motivate team members
  • Oversee one Credit Initiation unit, including various supervisors, senior supervisors, and support staff such as verification, data entry, and vendor management
  • Analyze information and provide evaluative judgments to resolve complicated problems and discrepancies consistent with approval guidelines

Key qualifications for this role include:



  • 5-8 years of experience in Credit, Project Management, and Collections/Non-compliance
  • Demonstrated expertise in the aforementioned areas
  • Proven ability to persuade and influence others
  • Experience negotiating with external partners is preferred
  • Consistent demonstration of clear and concise written and verbal communication
  • Bachelor's degree/University degree or equivalent experience

Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.



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