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Head of Site Organization Oversight
hace 1 mes
The Pfizer team is seeking a highly skilled professional to lead the Site Organization Oversight function. This role will be responsible for overseeing collaborations with Site Organizations (SOs) and Strategic Partners, ensuring the effective performance and quality of third-party entities. The ideal candidate will have a strong background in clinical development operations and experience in building deep relationships within the healthcare and investigator community.
Key Responsibilities
* Design and scale a Site Organization/Site Partnership Model across therapeutic areas
* Partner with category leadership and OARS Leaders to set goals and strategies for developing and implementing standardized audit strategies, quality performance metrics, and consistent monitoring and oversight across all site organization types
* Drive the strategic standard setting for quality performance metrics, monitoring, and oversight for consistency across all site organization types
* Oversee the teams assessment of Site Organisations based on their ability to meet quality standards and organizational requirements
* Ensure partnership with the Third Party Quality Leads (TPQLs), ensuring appropriate oversight and implementation of Site Organisation Intake Form across all SOs and suggesting adaptions as required
Requirements
* MBA/MS + 15 years, or BS + 20 years experience working in drug discovery and development in a global matrixed organization
* Exceptional leadership qualities – building and motivating high performing teams to deliver against ambitious business goals
* Proven track-record of building deep relationships within the healthcare and investigator community and experience in engaging institutional leaders in strategic partnerships and initiatives
* Expert knowledge and experience in the site start-up and engagement process and ability to identify and develop solutions to reduce friction, create efficiencies/reduce time and deliver a seamless B2B experience
* Customer and patient first mindset and orientation – experience in identifying and delivering solutions that meet both customer and business needs
* Strong external network and experience integrating industry best-practices to deliver operational and strategic change
* Ability to proactively identify & mitigate risks as part of strategy planning, prior to and during study execution
* Strong analytical and business acumen – ability to translate operational, customer and marketing data and metrics into performance goals and strategies
* Excellent relationship and interpersonal skills, including ability to persuade, negotiate, moderate conflict and engage senior leaders/establish stakeholder relationships
* Effective verbal and written communication skills in relating to colleagues and associates both inside and outside the organization
* Demonstrated ability to lead people and teams with a commitment to leadership, diversity and talent Development
* Conversant with long term strategy of the business and able to leverage this to answer key business questions
* Demonstrated ability to be a trusted partner across lines and throughout tiers of the organization
* History of success in a customer service role with demonstration of meeting customer expectations
* Strong presentation skills, interpersonal skills, as well as a team-oriented approach
* Excellent verbal, written, communication and time management skills
* Ability to multitask under tight deadlines on several projects with specific and unique requirements, while providing attention to detail and high-quality work
* Ability to be flexible, adapt to change, work independently, as well as work as part of a team in a matrix environment
Preferred Qualifications
* Experience of People Management within a Quality related field
* Candidate demonstrates a breadth of diverse leadership experiences and capabilities including: the ability to influence and collaborate with peers, develop and coach others, oversee and guide the work of other colleagues to achieve meaningful outcomes and create business impact
