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Functional Analyst Ti Specialist
hace 2 meses
Job Summary:
We are seeking a highly skilled Functional Analyst Ti Specialist to join our team at Sycnos Servicios Y Consultoria Estrategica Sa De Cv. As a key member of our organization, you will be responsible for supporting new technologies, including the SAP ERP system, and implementing ITIL Incident, Change and Problem management processes.
Key Responsibilities:
- Provide Tier II support for troubleshooting and resolving technical issues
- Deliver exceptional customer service and ensure high levels of customer satisfaction
- Develop and maintain strong leadership and conversation skills to effectively communicate with stakeholders
- Collaborate with cross-functional teams to drive business outcomes and improve processes
Requirements:
- Strong understanding of SAP ERP systems and ITIL processes
- Excellent problem-solving and analytical skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
- Strong communication and interpersonal skills
What We Offer:
- A competitive salary range of $1.00 - $2.00 per month
- A full-time employment opportunity with a dynamic and growing organization
- The chance to work on exciting projects and contribute to the success of our company