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Functional Analyst Ti Specialist

hace 2 meses


Monterrey, Nuevo León, México Sycnos Servicios Y Consultoria Estrategica Sa De Cv A tiempo completo

Job Summary:

We are seeking a highly skilled Functional Analyst Ti Specialist to join our team at Sycnos Servicios Y Consultoria Estrategica Sa De Cv. As a key member of our organization, you will be responsible for supporting new technologies, including the SAP ERP system, and implementing ITIL Incident, Change and Problem management processes.

Key Responsibilities:

  • Provide Tier II support for troubleshooting and resolving technical issues
  • Deliver exceptional customer service and ensure high levels of customer satisfaction
  • Develop and maintain strong leadership and conversation skills to effectively communicate with stakeholders
  • Collaborate with cross-functional teams to drive business outcomes and improve processes

Requirements:

  • Strong understanding of SAP ERP systems and ITIL processes
  • Excellent problem-solving and analytical skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Strong communication and interpersonal skills

What We Offer:

  • A competitive salary range of $1.00 - $2.00 per month
  • A full-time employment opportunity with a dynamic and growing organization
  • The chance to work on exciting projects and contribute to the success of our company