Customer Service Representative

hace 3 semanas


Xico, México Medtronic A tiempo completo

Transform Lives with a Career in Customer Support

About the Role

We are seeking an experienced Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for delivering exceptional service and support to our customers.

Key Responsibilities:

  • Provide timely and effective solutions to customer inquiries and concerns
  • Collaborate with internal stakeholders to resolve complex customer issues
  • Develop and maintain strong relationships with customers to ensure high levels of satisfaction
  • Stay up-to-date on product knowledge and industry trends to provide informed solutions

Requirements:

  • 4+ years of experience in customer-facing roles
  • Intermediate English language proficiency
  • SAP platform management skills
  • Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint)
  • Experience with invoices and credit notes

Preferred Qualifications:

  • Experience working in medical device companies

About Us

MEDTRONIC is a leading global healthcare company that pushes the boundaries of what technology, therapies, and services can do to alleviate pain, restore health, and extend life. We challenge ourselves and each other to make tomorrow better than yesterday. It's an exciting and rewarding place to be

Join Our Team

We're committed to accelerating and advancing meaningful innovations to improve patients' lives. If you're passionate about delivering exceptional customer experiences and making a difference in people's lives, we want to hear from you Our team is dedicated to creating a culture of inclusion, respect, and collaboration.

Estimated Salary: $65,000 - $80,000 per year, depending on location and experience



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