Business Operations Coordinator
hace 4 semanas
As a key member of the Operations team at Citi, the Business Operations Coordinator plays a vital role in providing day-to-day operations support to ensure the smooth execution of business processes.
**Key Responsibilities**:
(1) Collaborate with Operations staff and Relationship Managers to identify and analyze key issues and deliver supporting documents to corresponding areas.
(2) Assist with the management of various reports, including business reporting, monthly operating reports, and business scorecards, providing clear and concise communication regarding local policies and processes.
(3) Assist in the execution and monitoring of processes and data, ensuring efficiency and client satisfaction.
(4) Organize, develop, and maintain Continuity of Business, Resolution planning, and Business Review Templates.
(5) Monitor requirements related to compliance with Corporate Policies and implement corrective actions derived from MCA reviews and other control entities.
Candidate Profile:
2-5 years of relevant experience, proficiency in Microsoft Office, and ability to work in a fast-paced and changing environment.
A Bachelor's degree/University degree or equivalent experience is required. This role requires excellent communication and problem-solving skills, with a focus on delivering exceptional client experiences.
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