Delivery Operations Manager
hace 7 días
About the Role
Servicios Comerciales Amazon Mexico S. de R.L. de C.V. is seeking an experienced Delivery Operations Manager to lead our team in Culiacan Rosales, SIN, MEX.
Job Summary
The successful candidate will be responsible for managing a team of Process Assistants and Delivery Service Providers, overseeing daily operations, and ensuring a safe work environment. This role requires strong leadership skills, excellent communication, and problem-solving abilities.
Key Responsibilities
- Manage staff, resources, consumables, and key metrics for delivery stations.
- Coordinate operative meetings, communicate with support areas, and escalate issues effectively.
- Audit plans, execute last-mile operations, and ensure proper operation execution.
- Conduct Gemba walks, audits, and stand-up meetings to drive productivity and quality improvements.
- Review performance opportunities, identify necessary actions, and implement process improvements.
- Lead a team of 2-5 T3s (Supervisors) and 20-50 AAs (Associates), coordinating support areas and driving results-oriented teamwork.
Requirements
- 1+ year of experience as a people manager.
- 2+ years of general experience.
- Basic-intermediate English level (A2).
- High School diploma or equivalent.
- Availability to work flexible shifts, including weekends and holidays, during high seasons.
Benefits
This role offers a competitive salary range of $65,000 - $85,000 USD per year, depending on experience, plus additional benefits and perks. The estimated salary is based on the location, industry standards, and the required skills and qualifications.
About Us
Servicios Comerciales Amazon Mexico S. de R.L. de C.V. is a dynamic company that prioritizes innovation, customer satisfaction, and employee growth. We offer a collaborative work environment, opportunities for professional development, and a chance to make a meaningful impact in the logistics industry.
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