Quality Assurance Specialist

hace 1 día

Tijuana, Baja California, México Printful A tiempo completo
About the Role

We're seeking a highly detail-oriented Quality Assurance Specialist to join our team at Printful. As a key member of our Quality Assurance, Training, and Documentation (QATD) project team, you'll play a crucial role in ensuring the highest quality products and services for our customers.

Key Responsibilities
  • Perform research, analysis, and drafting of Standard Operating Procedures (SOPs) and other production-related documents.
  • Assist with the production department training program implementation, day-to-day process, and audits.
  • Perform SOP adherence audits and document results.
  • Assist during the implementation of new products, ensuring that product specifications and requirements are followed to meet set quality standards.
  • Assist with analysis, implementation, and maintenance of new and ongoing quality programs.
  • Identify, evaluate, implement, and document corrective action when necessary with regard to product quality and process improvements.
  • Analyze branch level refund, reshipment, and damage rate data across all departments, propose, and implement process changes to meet set goals and drive continuous improvement.
  • Prepare progress and update reports as required.
Requirements
  • 1-2 years of experience in quality assurance, document control, and/or training in a manufacturing environment.
  • Experience with creating, developing, and implementing SOPs in relation to a manufacturing environment.
  • Experience with professional project management software.
  • Technical savvy, with the ability to use various tools such as GSuite, Microsoft Office, etc.
What We Offer

At Printful, we're committed to providing a collaborative and dynamic work environment that fosters growth and development. As a Quality Assurance Specialist, you'll have the opportunity to work with a talented team, develop your skills, and contribute to the success of our company.

We're an equal employment opportunity employer and welcome applications from diverse candidates. If you're passionate about quality assurance and customer satisfaction, we encourage you to apply for this exciting opportunity.

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