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High Volume Collection Specialist

hace 1 semana

Ciudad de México, Ciudad de México Empire Cooperative A tiempo completo

Company Overview

The Empire Cooperative is a leading player in the financial reset industry, committed to providing consumers with solutions to regain financial stability and dignity. Our mission is to deliver exceptional results while inspiring our team members to excel.

About the Role

We are seeking a highly motivated High Volume Collection Specialist to join our team. As an entry-level position, this role requires discipline, attention to detail, and excellent communication skills. The successful candidate will be responsible for locating consumers, notifying them of delinquent accounts, and using strategies and tactics to collect individual monthly targets.

Key Responsibilities

  1. Meet high call volume targets for both outbound and inbound calls
  2. Responsible for collecting individual monthly targets
  3. Use strategy and tactics to achieve collection goals

Requirements

To succeed in this role, you will need:

Multi-tasking skills between computer screens, web searches, and phone dialingExcellent reading aloud skills from provided scriptsAttention to detail and organizational skillsProficiency with computers, including typing and web searches

Educational Requirements

A minimum of a High School Diploma or GED is required. Prior telemarketing, sales, or debt collection experience is preferred.

Working Conditions

This role requires prolonged periods of sitting at a desk and working. A stable internet connection and reliable computer equipment are essential.

Language Requirement

English is the primary language required for this role.

Work Location

This is an in-person work opportunity.

Salary Range

$9,600 - $86,400 per year