Senior Collections Specialist

hace 4 semanas


Xico, México Avantor A tiempo completo
Job Summary

We are seeking a highly skilled and experienced Sr. Collections Associate to join our team at Avantor. As a key member of our collections team, you will be responsible for collecting customer payments in accordance with payment due dates, identifying and resolving delinquent accounts, and collaborating with internal teams to drive revenue growth.

Key Responsibilities
  • Collect customer payments in a professional manner while maintaining excellent customer relations
  • Initiate frequent dunning and customer inquiries for payments on outstanding accounts receivable invoices
  • Reconcile assigned accounts to ensure accurate payment and credit memo application
  • Escalate collection problems to management and sales teams as needed
  • Approve and authorize release of orders according to credit line and payment history
  • Communicate collection activity and accounts receivable status to management and sales teams
Requirements
  • High school diploma or GED required; bachelor's degree a plus
  • Excellent communication and interpersonal skills
  • Proficiency in Microsoft Office, including Word, Excel, and Access
  • Strong analytical and problem-solving skills
  • Ability to work in a fast-paced environment and meet deadlines
Preferred Qualifications
  • Experience in collections or a related field
  • Knowledge of financial software and systems
  • Ability to work independently and as part of a team

Avantor is an equal opportunity employer and welcomes applications from diverse candidates. If you are a motivated and results-driven individual who is passionate about collections and customer service, we encourage you to apply for this exciting opportunity.


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