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IT Infrastructure Specialist
hace 1 mes
D-ploy is a leading IT and Engineering Solutions company with a strong presence in the EMEA region and the USA.
We pride ourselves on delivering innovative and superior services and solutions to numerous industry-leading clients. By building relationships and trusted partnerships within the IT community, we optimize our customer's IT productivity and contribute to the organization's success and value.
We are seeking a dynamic and versatile IT professional to take on a dual role involving Operations Support Services (OSS) and TechOps / Application Management. The ideal candidate will dedicate 50% of their time to OSS activities and the other 50% to application management and technical operations, ensuring a balance between maintaining the infrastructure and supporting business-critical applications.
Key Responsibilities:
Application Management (50%):
- GxP / CSV / e-Compliance Expertise: Ensure compliance with GxP regulations in the IT context, including Computer System Validation (CSV) and other e-compliance requirements.
- Local Application Support & Maintenance: Provide ongoing support, maintenance, and lifecycle management for local business applications.
- Troubleshoot and Resolve Application Issues: Troubleshoot and resolve application issues, ensuring minimal downtime and smooth operations.
- Business IT Focal Point: Act as the key IT contact for local business units, facilitating communication between business and technical teams.
- Project Support: Collaborate with both local and global teams on IT projects, providing application management expertise and support for implementations, upgrades, and rollouts.
Technical Operations & Infrastructure (50%):
- Hands-on Support: Provide on-the-ground support for IT infrastructure, including operating systems, Windows environments, network connectivity, and basic hardware maintenance.
- Datacenter and Communication Room Support: Assist in managing and supporting the local datacenter, communication room, and video conferencing facilities, ensuring operational readiness and uptime.
- Infrastructure Maintenance: Perform routine maintenance, troubleshooting, and upgrades to IT infrastructure to maintain smooth operations.
Requirements:
Required Qualifications:
- Experience: Proven experience in application management, especially in GxP, CSV, and e-compliance within an IT context.
- Skills: Strong troubleshooting and problem-solving skills in both application and infrastructure contexts.
- Language: Proficient in both Spanish and English for effective communication across teams.
Preferred Qualifications:
- Experience: Experience with local and global IT project support.
- Skills: Strong communication and interpersonal skills to act as a bridge between technical teams and local business units.
Benefits:
- Broad range of activities, tasks, and projects.
- Flexible working conditions.
- Vouchers for various occasions.
- Friendly and international working environment.
- Company-sponsored events.
- Competitive salary and various benefits.
Are you a skilled IT professional looking for a challenging role?
