Customer Service Representative
hace 1 semana
At Micross Corpus Christi Sa De Cv, we are seeking a highly skilled Customer Service Representative to join our team.
The ideal candidate will have a strong background in customer service and experience working in a fast-paced environment.
We offer a competitive salary of $65,000 per year, plus benefits.
Job Description:
- Monitor and register new bookings to ensure seamless delivery of services.
- Collaborate with production, planning, and QA departments to meet lead times and optimize business operations.
- Work closely with corporate teams to resolve order discrepancies and credit holds.
- Respond promptly to customer inquiries and concerns to maintain high levels of customer satisfaction.
Requirements:
- Bachelor's degree in engineering or business administration.
- 2 years' experience in customer service, with proven track record of handling escalations and resolving complex issues.
- Proficiency in SAP is a plus.
- Bilingual Spanish-English skills are mandatory.
About Us:
Micross Corpus Christi Sa De Cv is a dynamic company that values innovation, teamwork, and customer satisfaction. We offer a supportive work environment and opportunities for growth and development.
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