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Salesforce Service Cloud Digital Transformation Consultant

hace 2 meses


Guadalajara, Jalisco, México Sequoia Connect A tiempo completo
Job Title: Salesforce Service Cloud Digital Transformation Consultant

We are seeking a highly skilled Salesforce Service Cloud Digital Transformation Consultant to join our team at Sequoia Connect. As a key member of our digital transformation team, you will be responsible for driving business value through the implementation and maintenance of our Salesforce Service Cloud platform.

Key Responsibilities:
  1. Collaborate with our agile application team to design and implement new functionality and enhancements to our Salesforce Service Cloud platform.
  2. Work closely with cross-functional teams, including development, QA, and product management, to deliver and implement changes that drive business value.
  3. Develop and maintain unit test cases and perform testing to ensure high-quality delivery.
  4. Provide expert-level guidance and support to internal stakeholders on Salesforce Service Cloud best practices and configuration.
Requirements:
  1. 8+ years of IT experience, preferably in a CRM platform.
  2. Minimum 3 years of relevant experience with DealCloud.
  3. Experience in Portable Configuration.
  4. Experience working in an Agile environment.
  5. Excellent communication skills - written and verbal.
  6. Integration experience with Rest/SOA API.
Desired:
  1. Familiarity with Private Equity is an added advantage.
Languages:
  1. Advanced Oral English.
  2. Native Spanish.

This is a hybrid role, with 2 days of office work. If you are a motivated and experienced professional looking to drive business value through digital transformation, we encourage you to apply.