Employee Data Analyst
hace 2 meses
**About Kerry**:
Kerry is a leading global company that partners with customers to create healthier, tastier, and more sustainable products. Our vision is to be our customers' most valued partner, creating a world of sustainable nutrition.
**About the role**:
As an HR Data & Content Analyst, you will be part of a team responsible for consulting with and providing support to the HR function and business leaders globally on the gathering and utilisation of employee data throughout the employee lifecycle. You will also manage HR content/knowledge to enable and support self-service for employees and managers on queries throughout the lifecycle processes.
**Key responsibilities**:
Manage a busy service request queue, resolving HR data & content related requests within agreed service levels, managing escalations where required in line with the GBS escalation process.
Process mass data imports & changes in a range of systems & modules, including SuccessFactors Employee Central & Time-off. Ensure the continued quality & integrity of data by performing regular data audits and reconciliations.
Collaborate with Employee Experience service delivery teams globally to ensure any changes are accurately processed & reflected across all platforms & systems, including payroll.
Collaborate with managers, COEs & HR business partners to support data cleansing activities ensuring all relevant data is available and accurate to enable annual people processes.
Support administration of role-based permissions, create & maintain automated SuccessFactors workflows, alerts & notifications, and actively collaborate with HRIS team to investigate and resolve interface errors.
Provide guidance & support provision of training to end-users and key stakeholders on HR data related policies and processes, and continuously improve ways of working looking for opportunities to remove manual data input and/or extracts.
Support administration of HR knowledge base, provide analysis of content usage and end-user feedback, engage with the relevant content owners to flag and facilitate resolution of content related issues, and perform other duties as assigned.
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