Empleos actuales relacionados con OS&D Customer Service Specialist - Monterrey, Nuevo León - Transplace
-
Sales and Customer Service Associate
hace 2 semanas
Monterrey, Nuevo León, México Dme Service Solutions A tiempo completoDME Service Solutions is a customer-centric organization dedicated to delivering exceptional service to our clients in the US.We are seeking a highly skilled Customer Experience Specialist to join our team. As a key member of our operations department, you will play a critical role in providing world-class customer service to our valued clients.The ideal...
-
Customer Service Specialist
hace 2 semanas
Monterrey, Nuevo León, México Transplace De Mexico Global A tiempo completoJob Description:This role is responsible for coordinating the Out of Stock and Damage (OS&D) process. Key responsibilities include initiating the OS&D report, obtaining detailed information about issues, gathering customer disposition, completing RA forms as necessary, following up on cases until resolution, collaborating with Claims Adjusters to determine...
-
Customer Service Logistics Specialist
hace 2 semanas
Monterrey, Nuevo León, México Transplace De Mexico Global A tiempo completoWe are looking for a highly skilled Customer Service Logistics Specialist to join our team at Transplace, an Uber Freight company. In this role, you will be responsible for coordinating transportation operations to ensure smooth execution of shipments and exceptional customer service.About the RoleYou will be working closely with our logistics team to manage...
-
Remote Billingual Customer Service Representative
hace 2 semanas
Monterrey, Nuevo León, México Dme Service Solutions A tiempo completo**Company name**: DME Service Solution**Department**: Operations**Job title**: Customer Service Representative / Patient care specialist**Reports to**: Customer Service Supervisor**Location**: Monterrey, Nuevo Leon, Mexico- **We offer**:_- **Home office - 100%**:- **The company will provide the equipment**:- **Paid training - full amount**:- **The best base...
-
OS&D Issue Resolution Expert
hace 2 semanas
Monterrey, Nuevo León, México Uber Freight A tiempo completoRole SummaryWe are seeking a highly skilled Claims Specialist II to join our team in Monterrey. As a key member of our OS&D team, you will be responsible for resolving customer issues related to overages, shortages, and damages.Key ResponsibilitiesProcess OS&D issues in a timely and efficient manner.Provide top-tier service to carriers and customers.Use...
-
Customer Service Support Specialist
hace 10 horas
Monterrey, Nuevo León, México Cápita Works - Virtual Assistants In Mexico A tiempo completoAt Cápita Works - Virtual Assistants In Mexico, we're looking for a skilled Customer Service Support Specialist to join our team.Responsibilities:Sign up new customers in our customer management software system.Schedule appointments with customers and our sales team members.Provide assistance to the internal team with customer inquiries and...
-
Customer Experience Specialist
hace 2 semanas
Monterrey, Nuevo León, México Dme Service Solutions A tiempo completoWe are DME Service Solutions, a company dedicated to delivering exceptional service to our clients in the US.Our team is passionate about providing world-class customer experiences, and we're looking for a talented individual to join us as a Sales and Customer Service Associate.This role involves handling escalated calls, responding to customer inquiries,...
-
Service Specialist
hace 2 semanas
Monterrey, Nuevo León, México Wwex Group A tiempo completoPURPOSEThe Service Specialist I position is designed to be an integral part of the Operations Account Teams.This position focuses on providing level one support for customers by focusing on continuous improvement, efficiency and providing a consistent level of service for customers and support for Account teams.In addition, the Service Specialist I position...
-
Customer Service Specialist
hace 4 semanas
Monterrey, Nuevo León, México Envia A tiempo completo**We offer**:- Base Salary of $10,000.00 to $12,000.00.- Performance-based bonus based on achievement and results ($1,500).- Direct contracting with our company.- Paid training.- Working Hours Monday to Friday from 09:00 a.m. to 06:00 p.m- Courses for professional development.- 50% of Major medical expenses and life insurance.- Payroll advance for the days...
-
OS&D Issue Responder
hace 1 semana
Monterrey, Nuevo León, México Transplace De Mexico Global A tiempo completoAre you passionate about delivering exceptional customer service? Do you thrive in fast-paced environments where no two days are the same?We're seeking a talented Claims Specialist I to join our Transportation Management Division's OS&D team at Transplace De Mexico Global. As a key member of the team, you'll be responsible for resolving OS&D issues for our...
-
Service Excellence Specialist
hace 1 día
Monterrey, Nuevo León, México Tao Rh A tiempo completoTao Rh seeks a highly skilled and dedicated Service Excellence Specialist to join our team. This role requires strong communication and problem-solving skills to deliver exceptional customer experiences.About the Role:As a Service Excellence Specialist, you will be responsible for handling customer inquiries, resolving issues, and providing proactive...
-
Claims Specialist Ii
hace 4 semanas
Monterrey, Nuevo León, México Uber Freight A tiempo completoThis Claims Specialist II, in our Monterrey center of excellence, supports our over, short, and damage (OS&D) team for the transportation management division.The team is responsible for resolving OS&D issues for our customers.What you'll do- Perform time-sensitive, front-line, customer and carrier-facing work by processing OS&D issue- Provide carriers and...
-
Claims Specialist I
hace 2 semanas
Monterrey, Nuevo León, México Transplace A tiempo completoThis Claims Specialist I, in our Monterrey center of excellence, supports our over, short, and damage (OS&D) team for the transportation management division.The team is responsible for resolving OS&D issues for our customers.**What you'll do**- Perform time-sensitive, front-line, customer and carrier-facing work by processing OS&D issues- Provide carriers...
-
Customer Service
hace 4 semanas
Monterrey, Nuevo León, México Cápita Works - Virtual Assistants In Mexico A tiempo completoCapita Works is currently seeking a Customer Service & Tech Support Specialist with exceptional skills to work with one of our clients who specialize in selling health and personal well-being products and services.The company also provides nutrition and healthy lifestyle counseling services in addition to online training programs designed to assist...
-
Customer Service Delivery Specialist
hace 4 días
Monterrey, Nuevo León, México Lrqa Group A tiempo completo**Job Summary:**We are seeking a highly skilled Customer Service Delivery Specialist to join our team at Lrqa Group. As a key member of our client service team, you will be responsible for delivering exceptional customer service and support to our clients.Main Responsibilities:Provide timely and effective resolution to client queries and issues.Build and...
-
Customer Service Specialist
hace 2 semanas
Monterrey, Nuevo León, México Hro A tiempo completoHro is seeking a dedicated Customer Service Specialist to join our team. This role is ideal for individuals who enjoy helping others and are passionate about providing excellent customer service.Salary & Benefits- Competitive salary of $14,500 MXN per month- Performance Bonus up to $3,000- Training Bonus $3,000- Transportation Bonus $1,000- 40 hours...
-
Customer Service Expert
hace 2 semanas
Monterrey, Nuevo León, México Wwex Group A tiempo completoPurpose and ScopeThe Wwex Group seeks a highly motivated Service Specialist I to join our Operations Account Teams. This role focuses on delivering exceptional customer service by continuously improving processes, ensuring efficiency, and providing a consistent level of support.Key Responsibilities:Provide high-quality customer service through transactional...
-
Service Specialist I
hace 4 semanas
Monterrey, Nuevo León, México Worldwide Express A tiempo completoPosted Thursday, December 19, 2024 at 7:00 AMPURPOSEThe Service Specialist I position is designed to be an integral part of the Operations Account Teams. This position focuses on providing level one support for customers by focusing on continuous improvement, efficiency and providing a consistent level of service for customers and support for Account teams....
-
Customer Service Collection Specialist
hace 10 horas
Monterrey, Nuevo León, México Swbc A tiempo completoAt SWBC, we are seeking a talented Customer Service Collection Specialist to join our team. This role involves communicating with financial institutions' borrowers through inbound and/or out-bound calling to negotiate past due payments and resolve delinquent accounts.About the RoleThis is an exciting opportunity for a customer-focused individual to utilize...
-
Customer Service and Operations Specialist
hace 1 semana
Monterrey, Nuevo León, México Transplace De Mexico Global A tiempo completoAbout the RoleAs a Customer Service and Operations Specialist at Transplace De Mexico Global, you will play a critical role in supporting our operations team. Your primary responsibility will be to provide top-notch customer service, ensuring that our clients receive the highest level of support throughout the shipping process.Your Key Responsibilities Will...
OS&D Customer Service Specialist
hace 2 semanas
The OS&D Customer Service Specialist is a key member of our team, responsible for resolving transportation management issues in a timely and efficient manner. This role requires excellent communication skills and the ability to analyze complex data to identify trends and opportunities for improvement.
**Key Responsibilities**
- Resolve front-line, customer-facing OS&D issues
- Utilize multiple systems to process claims (MyEZClaim, transportation management system, carrier websites, customer portals, etc.)
- Identify and report on trends in OS&D activities to inform process improvements
- Develop and implement solutions to enhance customer experience and reduce OS&D occurrences
- Collaborate with the team to drive efficiency and effectiveness in OS&D operations
**Requirements**
- 6 months of experience in customer service or internships
- Excellent English language skills - verbal and written
- Bachelor's degree
