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Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Our team is responsible for designing, developing, testing and releasing software to consumers, applying Release Engineering best practices and principles to make development cycles shorter and assist teams in continuously delivering high-quality software. We are looking for a Senior DevOps Engineer to join our team and help us achieve our goals.
Purpose
- Design, develop, test and release software to consumers.
- Apply Release Engineering best practices and principles that will make development cycles shorter and assist teams in continuously delivering high-quality software.
- Integrate daily Dev/Ops tasks involved in the development, quality control, deployment and integration of software development into a single, continuous set of processes.
Essential Duties
Systems analysis and documentation (10%)
- Analyze the technology currently being used and develops plans and processes for improvement and expansion of the CI/CD EcoSystem.
- Write Release Engineering Standard Operation Procedures.
- Collaborate with the development, IT, DBA, Security teams to define CI/CD requirements.
Project planning (10%)
- Participate in project planning meetings to share release engineering knowledge of system deployment options, risk, impact and costs vs. benefits.
- Communicate operational requirements and Dev/Ops development forecasts.
Building and setting up development tools and infrastructure (50%)
- Design, develop, code, build, install, configure and maintain IT solutions for:
- Continuous management.
- Continuous integration.
- Continuous testing.
- Continuous deployment.
- Continuous monitoring.
- Automate and improve development and release processes.
- Test and review automation code.
- Work with software developers and software engineers to ensure that development follows established release processes and works as intended.
Deployment (20%)
- Maintain and continuously improve configuration management software to automatically deploy updates and fixes into the production environment.
- Maintain and continuously improve recovery management software to automatically rollback deployed updates.
Maintenance, Troubleshooting and Performance management (10%)
- Perform routine application maintenance to ensure the production environment runs smoothly.
- Develop maintenance requirements and procedures.
- Identify problems or bottlenecks in everyday processes and procedures.
- Suggest improvements and implement fixes as needed to ensure processes meet expectations.
- Recommend performance enhancements by performing gap analysis, identifying alternative solutions and assisting with modifications.
Other Duties
None
Required Qualifications
- Experience with infrastructure as code environments, including activities around the automated server or network configurations, large-scale software deployments or monitoring and testing, such as continuous integration and continuous delivery (CI/CD).
- Experience with Linux & Windows systems administration.
- Experience with provisioning and managing infrastructure as well as applications in Cloud environments including Amazon Web Services (AWS), Azure or Google Cloud Platform (GCP).
- Experience with identifying and implementing automation to improve user experience (UX).
- Experience with scripting in Bash, PowerShell, Python, Groovy or Ruby.
- Experience with open technologies, DevOps and related Infrastructure as Code (IaC) tools, including Docker, Kubernetes, OpenShift, Jenkins, GitHub/GitLab, Ansible, Git/Artifactory and others.
- Experience with automation tools, including Chef, Terraform, CloudFormation or Ansible.
- Experience with system integration using a variety of protocols, including JSON, REST and XML.
- Experience with leveraging JSON, YAML or XML for configuration.
- Experience with DevOps and Agile methodologies.
- Experience with documenting an as-is state of the environment, perform a gap analysis and produce artifacts that articulate options and recommendations preferred.
- Experience with containerization including OpenShift, Docker or Kubernetes.
- Experience with managing project priorities and deliverables.
Preferred Qualifications
- Bachelor's Degree in Computer Science or equivalent.
- 5 years of experience with depth and breadth of technical expertise in designing and developing continuous integration, continuous testing and continuous delivery frameworks.
- 1 year of experience with team leadership in professional setting.
