Leadership Role in Operational Excellence

hace 13 horas


Ciudad de México, Ciudad de México Siemens, S.A. de C.V. A tiempo completo

Siemens, S.A. de C.V., a leading provider of shared services, is seeking a seasoned professional to assume the role of Head of Delivery Management, GBS Americas.

As a key member of the leadership team, you will be responsible for driving operational excellence across the region, fostering a culture of continuous improvement, and ensuring seamless delivery of high-quality services to our customers.

The ideal candidate will possess a strong background in business excellence, operational excellence, service management, quality management, and program management, with 5-10 years of experience working within Global Business Services or a similar type of business.

You will lead a highly skilled team, develop and implement a 3-5 year vision and strategy for quality management and operational excellence, evaluate and enhance tools and methodologies, and create synergies across business lines to ensure consistency and harmonization.

In this role, you will also enable operational excellence through a performance management process, secure ISO and Control Framework certification, and tie a regional balanced scorecard into the GBS global balanced scorecard.

We offer a competitive salary range of $120,000 - $180,000 per year, commensurate with experience, as well as a comprehensive benefits package, including health insurance, retirement plan, and paid time off.

If you are a results-driven leader with a passion for operational excellence and a proven track record of success, we encourage you to apply for this exciting opportunity.



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