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Patient Advocate
hace 2 meses
We are seeking a highly motivated and empathetic Patient Navigator to join our team at myTomorrows. As a Patient Navigator, you will be the first point of contact for patients, caregivers, and healthcare professionals who contact us with specific questions regarding pre-approval treatment options.
Key Responsibilities:
- Communicate with patients and caregivers to provide highly informative and educational responses regarding pre-approval treatment options.
- Capture medical data in our internal platform to ensure accurate and efficient patient navigation.
- Search global trial databases using our AI tool to identify relevant pre-approval options for patients.
- Pre-screen patients for specific clinical trials to ensure eligibility and suitability.
- Engage with patients to expand our Medical Community and create awareness about the myTomorrows platform.
- Proactively identify trends and opportunities in our daily operations to improve patient outcomes.
Requirements:
- A background in healthcare, preferably previous work experience with patient care in a clinical setting.
- Knowledge of clinical trials and/or expanded access programs.
- Literacy in Microsoft Office and web-based media, with a willingness to learn and adapt to new technologies.
- Understanding and empathetic when working with patients, with excellent verbal and written communication skills in English.
- Ability to prioritize different commitments while maintaining high quality of work, with a strong attention to detail and ability to record information accurately.
- Ability to build relationships of trust and manage confidential information and data appropriately.
- A team player who thrives in a multicultural, diverse environment.
What We Offer:
- A purposeful mission to help patients gain access to potentially lifesaving treatments.
- An international work environment with a scale-up energy and flat organization.
- A competitive salary, annual performance bonus, and equity.
- Great career development opportunities in a growing company.
- A learning and development budget, alongside internal knowledge-sharing sessions.
- A fully remote role with policies to support working parents.
- Unlimited access to professional guidance by certified psychologists via OpenUp.
