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Failure Management Specialist
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We are seeking a highly skilled Failure Management Specialist to join our team at Robert Bosch Group. As a key member of our quality assurance team, you will be responsible for managing customer claims and ensuring the highest level of quality in our products.
Key Responsibilities- Coordinate investigations of customer claims and document 8D reports internally and in customer portals.
- Verify implemented corrective actions and distribute lessons learned across the value stream for customer claims.
- Participate in internal, external, and certification audits for customer-specific requirements to enable best quality practices.
- Be an active member of the PFMEA moderations and line walks.
- Be an active member of the Risk Assessment.
- Advanced English Level (fluency in speaking, written communication, commercial negotiations)
- Knowledge of problem-solving methodologies (8D, KT, Shainin)
- Negotiation skills and customer-oriented
- Self-driven and leadership skills
- Previous experience in customer service (OEMs, TIERS)
- 4 to 5 years of experience in the Automotive Industry
As a Failure Management Specialist at Robert Bosch Group, you will have the opportunity to work in a dynamic and global environment, collaborating actively with international teams. You will be part of a young and ambitious team that is passionate about delivering high-quality products and services.
