Customer Success Manager

hace 4 semanas


Xico, México Zendesk A tiempo completo

At Zendesk, we're committed to empowering our customers to achieve their objectives through exceptional customer experiences. As a Customer Success Manager - Scaled Success Expert, you'll play a critical role in ensuring our customers realize value from our solutions.

Key responsibilities include managing large portfolios of customers, leveraging data to inform engagement strategies, and presenting recommendations to customers based on their long-term goals and current challenges.

You'll also have the opportunity to host online events, produce engaging content, and collaborate with cross-functional teams to drive customer success.

We're looking for a seasoned professional with experience in scaled success programs, one-to-many programs, or working with large portfolios of customers. If you have a passion for customer success and a knack for driving business outcomes, we'd love to hear from you.

Key Qualifications:

  • Experience with scaled success programs, one-to-many programs, or working with large portfolios of customers
  • At least 1-2 years of experience in a Customer Success role delivering fast time-to-value recommendations
  • Zendesk admin experience or experience developing customer experience programs using Zendesk or similar software solutions

About Zendesk:

Zendesk software was built to bring calm to the chaotic world of customer service. Today, we power billions of conversations with brands you know and love. We advocate for digital-first customer experiences and strive to foster a culture of diversity, equity, and inclusion.



  • Xico, México Salesforce, Inc. A tiempo completo

    Job Title: Customer Success ManagerAt Salesforce, Inc., we're seeking a highly skilled Customer Success Manager to join our team. As a key member of our Customer Success organization, you will be responsible for partnering with our largest and highest-profile customers to ensure their success on the Salesforce platform.Key Responsibilities:Partner with...


  • Xico, México Moove A tiempo completo

    **About Moove**Moove is a pioneering company that aims to democratize access to vehicle ownership for mobility entrepreneurs worldwide. Our vision is to create a sustainable and integrated vehicle financing platform using cutting-edge technology and innovative productivity solutions.**About the Role**We are seeking an experienced and results-driven leader to...

  • Customer Success Manager

    hace 4 semanas


    Xico, México Salesforce A tiempo completo

    Job CategoryCustomer SuccessJob Details**About Salesforce**We're the Customer Company, inspiring the future of business with AI, Data, and CRM. Our core values drive us to help companies across every industry blaze new trails and connect with customers in a whole new way. We empower you to be a Trailblazer, too — driving your performance and career growth,...


  • Xico, México Insider. A tiempo completo

    About UsAt Insider, we're a B2B SaaS company that drives growth for our clients worldwide. Our AI-native platform connects data across channels, predicts future behavior with AI, and individualizes experiences from a single platform. We've achieved unicorn status and are backed by top-notch investors, including Sequoia Capital, QIA, Riverwood, and Endeavor...

  • Customer Success Manager

    hace 3 semanas


    Xico, México Tuotempo A tiempo completo

    About the RoleTuotempo, the leading CRM for the Healthcare sector, is seeking a seasoned Customer Success Executive to join our international team. As a strategic consultant, you will develop a profound understanding of clients' challenges and opportunities, ensuring their success with Tuotempo.Key Responsibilities• Proactively identify upsell...


  • Xico, México Crossover A tiempo completo

    Maximize Customer Success with Trilogy ProductsAs a Technical Customer Success Manager at Crossover, you will be responsible for bridging direct customer feedback with our product teams and harnessing impactful AI solutions to drive customer success. This role requires at least 3 years of experience in a customer success or product management role within the...


  • Xico, México Clara A tiempo completo

    Customer Success ManagerClara, a leading spend management platform in Latin America, is seeking a Customer Success Manager to join our team. As a key member of our commercial team, you will be responsible for developing and maintaining strong relationships with our clients, positioning Clara as the go-to spend management company, and driving business...

  • Customer Success Manager

    hace 4 semanas


    Xico, México Mindbody A tiempo completo

    We're revolutionizing the fitness & wellness industry, and we're looking for talented professionals to help us achieve our mission. Mindbody + ClassPass bring together the best of both worlds: Mindbody is the industry's most trusted all-in-one technology platform; ClassPass is one of the most popular apps for fitness & self-care enthusiasts. Together we're...

  • Customer Success Manager

    hace 4 semanas


    Xico, México Mindbody A tiempo completo

    We're revolutionizing the fitness and wellness industry, and we're looking for a talented individual to help us do it. Mindbody, a leader in the industry, is partnering with more than 70,000 fitness studios, gyms, salons, and spas around the world. We're not just another tech company—we're the leader of our industry. So, we're looking for a Customer...

  • Customer Success Manager

    hace 3 semanas


    Xico, México Microsoft A tiempo completo

    About the RoleWe are seeking a highly skilled Customer Success Manager to join our team at Microsoft. In this role, you will be responsible for empowering customers to accelerate business value through differentiated customer experiences that leverage Microsoft's products, services, and partnerships.Key ResponsibilitiesDrive customer success by actively...


  • Xico, México Salesforce A tiempo completo

    Job CategoryCustomer SuccessJob Details**About Salesforce**We're Salesforce, the Customer Company, inspiring the future of business with AI, data, and CRM. Our core values drive us to help companies across every industry blaze new trails and connect with customers in a whole new way. We empower you to be a Trailblazer, too — driving your performance and...


  • Xico, México Sap Se A tiempo completo

    About the Role:At SAP, we're seeking a highly skilled Virtual Customer Success Manager to join our team. As a key member of our Customer Success organization, you'll play a critical role in delivering exceptional support and guidance to our clients, helping them achieve their business goals and maximize the value of our SAP Cloud solutions.Key...


  • Xico, México Sap Se A tiempo completo

    About the Role:At SAP, we're looking for a skilled Virtual Customer Success Manager to join our team. As a key member of our customer success organization, you'll play a critical role in delivering exceptional support and guidance to our clients. Your primary focus will be on building strong relationships with our customers, understanding their needs, and...

  • Customer Success Manager

    hace 4 semanas


    Xico, México Venafi A tiempo completo

    Protect the World from CybercriminalsAre you passionate about making a positive impact and protecting the world from cybercriminals? If so, you may be a natural Venafi Warrior.**How You'll Be Protecting the World**:As a Customer Success Manager at Venafi, you'll be part of a ground-breaking team on our product portfolio.You'll educate customers on the value...


  • Xico, México Salesforce A tiempo completo

    We're looking for a talented Customer Success Manager to join our team at Salesforce.As a forward-thinking leader, you'll be responsible for hiring, building and developing a team of Success Guides focused on the virtual delivery of 1:1 educational engagements with customers.Your goal will be to ensure consistent delivery best practices are applied and...


  • Xico, México Salesforce, Inc. A tiempo completo

    Unlock Customer Success with SalesforceAs a Customer Success Manager at Salesforce, you will play a vital role in driving customer success and revenue growth. This is an exceptional opportunity to leverage your technical expertise and business acumen to deliver unparalleled value to our customers.About the RoleThis position requires an experienced...


  • Xico, México Rockwell Automation A tiempo completo

    At Rockwell Automation, we are seeking a highly skilled Customer Success Admin to join our team. This role will be responsible for managing the renewal quote to cash process of high-touch contracts in collaboration with the Customer Success Management team.The ideal candidate will have excellent communication and organizational skills, with the ability to...


  • Xico, México Dilitrust A tiempo completo

    At DiliTrust, we are seeking a skilled Customer Success Representative to support our clients in their digital transformation journey. As a key member of our team, you will be responsible for managing the needs and evolution of a portfolio of existing DiliTrust clients in Latam, ensuring success, retention, and growth.**Key Responsibilities**Establish and...


  • Xico, México Sap Se A tiempo completo

    About the Role:As a Virtual Customer Success Manager at SAP, you will play a critical role in delivering exceptional support and guidance to our customers. Your primary focus will be on building strong relationships with key stakeholders and decision-makers, understanding their needs, and providing tailored solutions to drive business success.Key...

  • Customer Success Advocate

    hace 3 semanas


    Xico, México Yalo Inc. A tiempo completo

    Role SummaryYalo Inc. is seeking an experienced Customer Success Manager to join our team. This role will be responsible for ensuring customers are successful by working closely with them and internal teams to execute the roadmap and implement growth strategies.ResponsibilitiesUnderstand and document the value levers of the customers.Update customer value...