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Customer Service Host
hace 2 semanas
The Westin Santa Fe Mexico City, a world-renowned luxury hotel, is seeking an exceptional Customer Service Host to join our team.
Job Summary:
We are looking for a highly motivated and customer-focused individual to provide exceptional service to our guests in the dining rooms. As a Customer Service Host, you will be responsible for greeting guests, determining the number in their party, seating them, and providing any necessary assistance throughout their dining experience.
Responsibilities:
- Greet guests and determine the number in their party.
- Seat guests by finding a clean, available table; pull out chairs; place clean/current menu in front of guest, etc.
- Guide guests through the dining rooms and provide any needed assistance.
- Move and arrange tables, chairs, and settings and organize seating for groups with special needs.
- Ensure place settings are appropriate and each guest has a napkin, clean silverware, and any other item that is part of the standard place setting.
- Check menus to ensure they are current, clean, plentiful, and wrinkle-free.
- Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures.
- Monitor dining rooms for seating availability, service, safety, and well-being of guests.
Requirements:
- High school diploma or G.E.D. equivalent.
- No related work experience required.
- Ability to stand, sit, or walk for an extended period of time.
- Ability to move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
Benefits:
- Competitive salary: $18,000 - $22,000 per year, depending on experience.
- Opportunity to work with a global hospitality leader.
- Collaborative and dynamic work environment.
- Professional development opportunities.
Marriott International, Inc. is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. We believe in treating all employees fairly and with respect, regardless of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law.
