Supply Chain Logistics Manager

hace 7 días


Monterrey, Nuevo León, México Pro Trans International A tiempo completo
Job Title: Supply Chain Manager

The Supply Chain Manager plays a critical role in ensuring the smooth operation of our logistics and supply chain processes. This position is responsible for handling transactional work on accounts, working closely with transportation providers and internal support teams to identify opportunities for improvement, and serving as the primary day-to-day contact for customer service at the plant level.

Key Responsibilities:
  • Communicate with transportation providers to confirm pickups and deliveries, exceptions, and perform check calls in our TMS System.
  • Facilitate successful border crossing operations in conjunction with the Border Crossing team and notify customers of any deviations in customs processes at the border.
  • Arrange expedite shipment needs of customers and effectively communicate with our Expedite team.
  • Assist customers' plants with daily operational issue resolution.
  • Escalate service level issues to the Operations Manager.
  • Communicate holiday schedules to customers and/or any internal adjustments at ProTrans.
  • Ensure customers are aware of any exceptions in performance, delays, etc.
  • Ensure reporting is distributed as necessary (daily, weekly, monthly).
  • Work with our Account Receivable team to secure billing processes on a timely manner. Additionally, for 3PL Accounts:
  • Logistics Plan Management: responsible for fully understanding the logistics plan for their customer, gathering, understanding, and submitting complete changes/adjustments to the plan.
  • Responsible to enter bid requests as necessary to accommodate the plan and adjustments to the plan.
  • Responsible to ensure unplanned requests are handled for the customer.
Requirements:
  • +1 year of industry experience within logistics and supply chain and/or bachelor's degree in Logistics, Transportation, or business-related field.
  • Automotive logistics experience preferred, but not required.
Schedule:

Monday to Friday, 08:00-17:00.


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