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CLM Quality Assurance Specialist

hace 2 meses


Ciudad de México, Ciudad de México Manpower S.A. de C.V A tiempo completo
Job Summary

We are seeking a highly skilled Compliance Specialist to join our team at Manpower S.A. de C.V. as a CLM Quality Assurance Specialist. In this role, you will be responsible for ensuring the quality of customer profiles and ensuring compliance with regulatory requirements.

Key Responsibilities
  • Audit and Quality Assurance: Conduct thorough audits of customer profiles to ensure they meet regulatory requirements and company standards.
  • Compliance and Risk Management: Identify and mitigate potential risks and ensure compliance with regulatory requirements.
  • Metrics and Reporting: Generate and coordinate the preparation of metrics on errors and feedback, and submit reports to management.
  • Accreditation and Certification: Facilitate the accreditation and certification process within the quality assurance team.
  • Internal Control Standards: Apply compliance and maintain internal control standards.
  • Decision Making: Provide logical justification for decisions taken when completing customer profiles.
  • Exception Handling: Identify exceptions and approvals required as per line of business procedures and ensure they are in place prior to profile approval.
  • Financial Crime Risk Indicators: Identify financial crime risk indicators to escalate to in-country financial crime control.
Requirements
  • Education and Experience: A bachelor's degree or equivalent industry/functional experience, with a minimum of 2 years of experience in reviewing customer profiles to ensure they meet AML/Sanctions/KYC requirements.
  • Skills and Qualifications: Excellent prioritizing, planning, and organizing skills, with the ability to build and maintain metrics. Strong customer-centric approach and business acumen. Good understanding of MS Office and proven skills on banking platforms. Good analytical, problem-solving, and project management skills. Strong process knowledge of AML/KYC/CDD. Knowledge of working in a regulatory environment. Willingness to work a flexible schedule to accommodate business needs.