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Client Experience Liaison
hace 2 meses
**Job Summary:**
We are seeking a highly skilled Client Experience Support professional to join our team at Ace Intake Success. As a key member of our customer-facing team, you will be responsible for providing exceptional support to our clients, ensuring their needs are met and exceeded.
**Key Responsibilities:**
Provide first-contact experience and services aligned to our company mission, values, and goals.
Efficiently identify and categorize various types of calls, ensuring timely and effective resolution.
Accurately document information in systems and internal tools, maintaining high levels of data integrity.
Exceed caller expectations through a customer-oriented mindset and proactive approach.
**Requirements:**
Previous experience in customer service or client experience support roles.
Ability to work in a fast-paced environment, prioritizing tasks and managing multiple calls simultaneously.
Proficiency in using internal tools and systems to document and track client interactions.
**What We Offer:**
A competitive salary of $15,000.00 per month.
A comprehensive benefits package, including vales de despensa.
A dynamic and supportive work environment, with opportunities for growth and development.
**Work Arrangements:**
Full-time position, working 8-hour shifts.
On-site work arrangement, with opportunities for remote work in the future.
