Quality Assurance Specialist
hace 1 mes
About TikTok
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. Our global headquarters are in Los Angeles and Singapore, and our offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
Why Work Here
Creation is the core of our purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day. Every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.
We create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
About the Team
Our Operations team moderates millions of videos daily at a global level to ensure the contents are safe for our users. As a Quality team, we need to review and audit the contents which were moderated by our moderators, to handle appeals, providing feedback and support on policy questions.
As a TT Live QA, you will conduct quality auditing and data analysis to provide accurate and continuous quality feedback to all relevant stakeholders. You will be closely monitoring our platform content. By auditing and monitoring content, you'll join our collective efforts to optimize the implementation of our Policy guidelines with Product Team and Product Business Partners teams with whom you'll have regular communications to accomplish our company's goal.
Responsibilities
Conduct quality assessment work by ensuring and evaluating the quality delivery of the content reviewed;
- Conduct root cause data analysis;
- Provide feedback and analysis on Policy updates to identify areas of improvement and potential gaps;
- Work closely with Operations and Safety teams, and act as escalation point of contact for policy related questions, issues and solutions;
- Cooperate with moderation teams and Policy Enforcement to ensure the moderation quality is up to standard;
- Conduct coaching and calibration sessions to the Content Moderation teams (Inhouse and BPOs) to ensure that operational policies and processes are being applied consistently;
- Enhance moderation policy and community safety continuously;
Qualifications
Minimum Qualifications
- Currently working in TnS related areas;
- Available to work based in Mexico City, Mexico;
- Experience in a BPO, call center or customer service environment.
- Advanced English skills;
Preferred Qualifications
- You pay attention to detail
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
-
Quality Assurance Specialist
hace 2 semanas
Ciudad de México, Ciudad de México Sabenza IT A tiempo completoSabenza IT Seeks Quality Assurance SpecialistAs a leading global supplier of premium and luxury cars, Sabenza IT is looking for a Quality Assurance Specialist to join their dynamic team in East London, Eastern Cape, South Africa.Key Responsibilities:Coordinate all central testing activitiesDesign and implement quality assurance methods and processesDevelop...
-
Software Quality Assurance Specialist
hace 4 semanas
Ciudad de México, Ciudad de México Sabenza IT A tiempo completoSoftware Quality Assurance SpecialistSabenza IT, a leading global supplier of Premium and Luxury Cars, seeks an experienced Software Quality Assurance Specialist to join their team.As a Software Quality Assurance Specialist, you will be responsible for coordinating all central testing activities, requirements & solution design, and team & technical...
-
Technical Quality Assurance Specialist
hace 4 semanas
Ciudad de México, Ciudad de México NTT DATA Services A tiempo completoWe are seeking a highly skilled Technical Quality Assurance Specialist to join our team in Mexico.Job SummaryThe ideal candidate will be responsible for executing quality assurance test plans and test cases, communicating with users and business analysts on QA requirements, and ensuring good communication skills and health care domain knowledge.About the...
-
Software Quality Assurance Specialist
hace 3 semanas
Ciudad de México, Ciudad de México NTT DATA Services A tiempo completoAbout the RoleWe are seeking a skilled Software Quality Assurance Specialist to join our team in Mexico.
-
Senior Quality Assurance Specialist
hace 4 semanas
Ciudad de México, Ciudad de México NTT DATA A tiempo completoAbout the RoleWe are seeking a Senior Quality Assurance Specialist to join our team in Mexico City, Mexico.
-
Quality Assurance Specialist
hace 1 mes
Ciudad de México, Ciudad de México Procter & Gamble A tiempo completoJob Summary:We are seeking a highly skilled Quality Assurance Specialist to join our team at Procter & Gamble.About the Role:The Quality Assurance Specialist will be responsible for reviewing and approving initiative/validation documents, supporting on-site activities, and coaching a multi-disciplinary team on quality requirements.Responsibilities:Review and...
-
Quality Assurance Specialist
hace 4 semanas
Ciudad de México, Ciudad de México Abb A tiempo completo**Role Overview**ABB, a global leader in power and automation technologies, seeks a Quality Assurance Specialist to join its team. This role will be based in San Luis Potosí factory, Mexico.**Salary:** We offer an estimated salary of $65,000 - $85,000 per year, depending on experience.**Job Description:**The Quality Assurance Specialist will establish and...
-
Senior Quality Assurance Specialist
hace 4 semanas
Ciudad de México, Ciudad de México Continental A tiempo completoAbout the RoleAt Continental, we're committed to delivering innovative solutions for a sustainable and connected mobility. We're seeking a highly skilled Senior Quality Assurance Specialist to join our team in San Luis Potosí - ContiTech.
-
Senior Quality Assurance Specialist
hace 2 semanas
Ciudad de México, Ciudad de México Marken A tiempo completoAbout the RoleMarken, a leading provider of global logistics and supply chain solutions for the pharmaceutical and biotechnology industries, is seeking a Senior Quality Assurance Specialist to join its team.Job SummaryThe Senior Quality Assurance Specialist will be responsible for ensuring compliance with regulatory requirements and company standards in the...
-
Senior Quality Assurance Specialist
hace 4 semanas
Ciudad de México, Ciudad de México NTT DATA Services A tiempo completoAbout the RoleWe are seeking a Senior Quality Assurance Specialist to join our team at NTT DATA Services.This is a remote position located in Mexico, and we offer a competitive salary of $60,000 - $80,000 per year.
-
Global Quality Assurance Documentation Specialist
hace 4 semanas
Ciudad de México, Ciudad de México MX19 Alcon Laboratorios S.A. De C.V. Company A tiempo completoOverviewMX19 Alcon Laboratorios S.A. De C.V. is a leading company in the eye care industry, seeking a detail-oriented and motivated Global Quality Assurance Documentation Specialist to join its Quality Assurance (QA) team. This role is critical to supporting the company's engineering and quality teams by implementing change control processes, managing...
-
Ciudad de México, Ciudad de México Terss A tiempo completoQuality Assurance Specialist Salesforce TesterAt Terss, we are looking for a highly skilled Quality Assurance Specialist to join our team as a Salesforce Tester. The ideal candidate will have a strong background in quality assurance, excellent analytical and problem-solving skills, and experience with Salesforce.As a Quality Assurance Specialist, you will be...
-
Senior Quality Assurance Specialist
hace 4 semanas
Ciudad de México, Ciudad de México PSI A tiempo completoAbout PSIPSI is a forward-thinking company that values its employees and invests in their professional growth. Our team works collaboratively across multiple locations and time zones to ensure high-quality standards in clinical trials and internal processes.We are seeking a Senior Quality Assurance Specialist to join our international team and contribute to...
-
Quality Assurance Specialist
hace 1 mes
Ecatepec de Morelos, México Gates Corporation A tiempo completoQuality Assurance SpecialistWe are seeking a highly motivated Quality Assurance Specialist to join our team at Gates Corporation.The ideal candidate will have a strong background in quality assurance and a passion for driving continuous improvement.Key Responsibilities:Manage the execution of quality initiatives and corrective actions across all...
-
Quality Assurance Specialist
hace 4 semanas
Ciudad de México, Ciudad de México Global Payments A tiempo completoGlobal Payments, a leading provider of payment technology solutions, is seeking a Quality Assurance Specialist to join our dynamic team. This role will be based in the US and offers an estimated salary range of $60,000 - $80,000 per annum.**Job Overview**:The Quality Assurance Specialist will play a crucial role in ensuring the quality and reliability of our...
-
Senior Quality Assurance Specialist
hace 3 semanas
Ciudad de México, Ciudad de México Cognizant A tiempo completoCareer OpportunityWe are seeking a talented and experienced Senior Quality Assurance Specialist to join our team in Mexico. This role is perfect for individuals who are passionate about delivering high-quality products and have a strong background in functional testing.About the RoleAs a Senior Quality Assurance Specialist, you will be responsible for...
-
Senior Quality Assurance Specialist
hace 4 semanas
Ciudad de México, Ciudad de México NTT DATA A tiempo completoDiscover a rewarding career opportunity at NTT DATA, a global leader in business and technology services.About the RoleWe are currently seeking a skilled Senior Quality Assurance Specialist to join our team in Mexico City, Mexico. As a Senior Quality Assurance Specialist, you will play a key role in ensuring the highest quality of our software...
-
Test Engineering and Quality Assurance Specialist
hace 4 semanas
Ciudad de México, Ciudad de México NTT DATA A tiempo completoAbout the RoleWe are seeking a highly skilled Test Engineering and Quality Assurance Specialist to join our team in cdmx, Ciudad de México (MX), Mexico (MX).
-
Ciudad de México, Ciudad de México Alstom A tiempo completoAbout the RoleWe are seeking a highly skilled Quality Assurance Specialist to join our team in ensuring the delivery of high-quality products and services. As part of our quality assurance process, you will be responsible for maintaining a safe and healthy environment for our people and contractors.Key Responsibilities:Ensure compliance with environmental...
-
Senior Quality Assurance Specialist
hace 2 semanas
Ciudad de México, Ciudad de México Venmo A tiempo completoJob DescriptionWe are seeking an experienced Senior Quality Assurance Specialist to join our team at Venmo.About the Role:The successful candidate will have a strong background in software development and testing, with a focus on test automation and quality assurance strategy. They will be responsible for designing and implementing testing strategies and...