SAP Operations Senior Specialist
hace 1 mes
Job Summary
Diageo is seeking a highly skilled SAP Operations Senior Specialist to join our Global SAP Operations team. The successful candidate will be responsible for ensuring the availability and performance of our SAP systems, providing 2nd level support, and collaborating with service providers to integrate SAP improvements into our operations.
Key Responsibilities
- Manage day-to-day SAP operations, ensuring systems are available 24/7 and meeting SLA/OLA requirements.
- Provide 2nd level support for service delivery and service support escalations.
- Partner with service providers to integrate SAP improvements into Diageo's ongoing operations.
- Act as Service Introduction Managers and Service Introduction Leads on SAP projects.
- Conduct in-depth operations reviews for all SAP global production capabilities.
- Execute all service delivery and service support processes for all SAP production capabilities.
- Review third-party vendors and contracts to ensure appropriate operation principles are in place.
- Participate in internal and external audits on SAP operations.
- Execute and ensure partners are executing information security standards and standard operating procedures.
- Execute approved SAP investigations and forensics.
- Follow sun support for Global SAP systems.
- Reporting on SAP systems, availability, trending, performance, capacity.
- Audit controls and risk management on SAP systems.
- Service improvement plans for SAP using reports, i.e., Early Watch, Data Volume Management.
- Ticket management, Service Now, report, and ensure vendors/partners are meeting SLA/OLA.
- Outage management, lead, and support system outages.
- Monitor and respond to SAP events.
- Implementation and administration of SAP solutions.
- Participate in SAP compliance efforts.
- Helping ensure technical solutions leverage industry best practices.
- Evaluate and recommend new and emerging SAP products and technologies.
- Develop SAP standards, policies, and processes.
- Evaluate and recommend new and emerging security products and technologies.
- Identify security issues and risks, and develop mitigation plans.
- Health network performance knowledge.
- Ability to multi-task and handle multiple, high-priority, high-visibility projects concurrently.
-
SAP Operations Senior Specialist
hace 1 mes
Ciudad de México, Ciudad de México Diageo A tiempo completoJob Title: SAP Operations Senior SpecialistDiageo is the world's leading premium drinks business, and we're seeking a highly skilled SAP Operations Senior Specialist to join our Global SAP Operations team.About the RoleThis is a critical role within our SAP team, responsible for ensuring the availability and performance of our SAP systems in key regions. As...
-
Global Operations Specialist for SAP
hace 2 semanas
Ciudad de México, Ciudad de México SAP A tiempo completoAbout UsSAP is a global leader in enterprise software, empowering businesses to run at their best.With over 200 million users and 100,000 employees worldwide, we are committed to innovation, collaboration, and diversity.Job DescriptionWe are seeking an experienced Operations Specialist to join our team. As an Operations Specialist, you will play a critical...
-
SAP Operations Business Partner
hace 1 mes
Ciudad de México, Ciudad de México SAP A tiempo completoAbout the RoleWe are seeking a highly motivated and analytical Operations Business Partner to join our team in Mexico City. As a key member of our operations team, you will be responsible for analyzing existing processes, recommending improvements, and implementing innovative enhancements to operations processes and tools.Key ResponsibilitiesAnalyze existing...
-
Cloud Operations Specialist
hace 4 semanas
Ciudad de México, Ciudad de México SAP A tiempo completoAbout the RoleWe are seeking a highly skilled Cloud Operations Specialist to join our team at SAP. As a key member of our operations team, you will be responsible for ensuring day-to-day quality service delivery, defining and tracking various service KPIs and SLAs, and de-escalating running escalations.Key ResponsibilitiesEnsure Day to Day quality service...
-
SAP Technology Specialist Consultant
hace 1 mes
Ciudad de México, Ciudad de México SAP A tiempo completoWe're seeking a talented SAP Technology Specialist Consultant to join our team!As a Solution Owner, you will be responsible for delivering technical end-to-end operations of SAP internal solutions and system landscapes, as well as integrating with SaaS and PaaS solutions throughout the service lifecycle.This role requires close collaboration with stakeholder...
-
SAP Operations Business Partner
hace 4 semanas
Ciudad de México, Ciudad de México SAP A tiempo completoAbout the RoleWe are seeking a highly motivated and analytical Operations Business Partner to join our team in Mexico. As an Operations Business Partner, you will play a key role in driving business excellence and process improvement across the organization.Key ResponsibilitiesDevelop and implement process improvements to enhance operational efficiency and...
-
Senior SAP HCM Payroll Specialist
hace 2 semanas
Ciudad de México, Ciudad de México Capgemini A tiempo completo**Job Overview**Capgemini is seeking a highly skilled Senior SAP HCM Payroll Specialist to join our team. This is a great opportunity for experienced professionals who want to leverage their expertise in SAP HCM Payroll and related systems to deliver high-quality solutions for our clients.**Responsibilities**As a Senior SAP HCM Payroll Specialist, you will...
-
Mobile Operations Specialist for Global Telco Services
hace 1 semana
Ciudad de México, Ciudad de México SAP A tiempo completoJob Description:About the RoleWe are seeking a highly skilled Mobile Operations Specialist to join our Global Mobile Telco Services team. In this role, you will be responsible for delivering high-quality mobile operations and ensuring stable mobile services across the region.Key ResponsibilitiesDeliver high-quality mobile operations and ensure stable mobile...
-
Senior Financial Operations Specialist
hace 3 días
Ciudad de México, Ciudad de México Thermo Fisher Scientific A tiempo completoJob SummaryWe are seeking an experienced Senior Financial Operations Specialist to join our team at Thermo Fisher Scientific Inc. in Mexico. This role will be responsible for leading financial operations and ensuring compliance with local laws and regulations.
-
SAP Cloud Business Processes Specialist
hace 5 días
Ciudad de México, Ciudad de México SAP A tiempo completoWe are seeking a highly skilled SAP Cloud Business Processes Specialist to join our team. This is an exciting opportunity to work with cutting-edge technology and contribute to the success of our customers.About the Role:The SAP Cloud Business Processes Specialist will act as a trusted advisor to our customers, helping them to implement and optimize their...
-
Ciudad de México, Ciudad de México SAP A tiempo completoWe are seeking a highly skilled Global Mobile Operations Specialist to join our team at SAP. This role will be responsible for delivering high-quality mobile operations and ensuring stable mobile services for our enterprise clients.Key Responsibilities:Support and manage mobile carriers within the region, ensuring seamless communication and efficient billing...
-
Ciudad de México, Ciudad de México SAP A tiempo completoCompany OverviewSAP is a market leader in enterprise application software, helping companies of all sizes and industries Run Simple. Our vision is to help the world run better and improve people's lives.We are THE cloud company powered by SAP HANA, with two hundred million users and more than one hundred thousand employees worldwide. We are purpose-driven...
-
Network Architecture Senior Specialist
hace 4 semanas
Ciudad de México, Ciudad de México SAP A tiempo completoAbout the RoleWe are seeking an accomplished Network Architecture Senior Specialist to join our SAP Enterprise Cloud Services team. As a key member of our team, you will contribute to our customers' success by supporting their SAP S/4 HANA adoption on their path to the Intelligent Enterprise.Key ResponsibilitiesConduct technical and architectural discussions...
-
Senior Partner Management Specialist
hace 1 mes
Ciudad de México, Ciudad de México SAP A tiempo completoUnlock Business PotentialSAP is seeking a seasoned professional to drive strategic partnerships and digital transformation initiatives in Mexico. As a Senior Partner Management Specialist, you will be responsible for building and maintaining relationships with key partners, identifying new business opportunities, and driving revenue growth.Key...
-
Global Mobile Telco Operations Manager
hace 3 días
Ciudad de México, Ciudad de México SAP A tiempo completoWe are seeking a skilled Global Mobile Telco Operations Manager to join our team at SAP. The successful candidate will be responsible for delivering high-quality mobile operations and managing mobile carriers within the region.About the RoleThis is a senior-level position that requires strong technical troubleshooting skills, ability to coordinate delivery...
-
Senior Operations Specialist
hace 3 días
Ciudad de México, Ciudad de México Novo Nordisk AS A tiempo completoAbout the RoleWe are seeking a Senior Operations Specialist to join our North America Operations Ethics & Compliance Department at Novo Nordisk A/S in GBS Mexico.Job SummaryThis is an exciting opportunity for a highly motivated and detail-oriented professional to support our Corporate Sponsorships engagement process, ensuring compliance with regulatory...
-
Senior CX Solution Advisor Specialist
hace 4 semanas
Ciudad de México, Ciudad de México SAP A tiempo completoAbout the RoleWe are seeking a highly skilled Senior CX Solution Advisor Specialist to join our team at SAP. As a key member of our presales team, you will be responsible for product presentations and demonstrations before and after the sale, including demand generation, maturation of existing opportunities, and support in the adoption and expansion of what...
-
Senior CX Solution Specialist
hace 4 semanas
Ciudad de México, Ciudad de México SAP SE A tiempo completoAbout the RoleSAP is seeking a highly skilled Senior CX Solution Specialist to join our team. As a trusted advisor, you will be responsible for providing expert-level knowledge in SAP Sales & Service and SAP CX products. Your primary focus will be on product presentations and demonstrations, as well as supporting the development of business and maintaining...
-
Senior SAP HCM Implementation Specialist
hace 3 días
Ciudad de México, Ciudad de México MXES Entserv Enterprise Services Mexico S. de R.L. de C.V. A tiempo completoAbout MXES Entserv Enterprise Services Mexico S. de R.L. de C.V.We are a leading provider of IT services, and we're seeking a highly skilled Senior SAP HCM Implementation Specialist to join our team in Mexico.Job OverviewAs a Senior SAP HCM Implementation Specialist, you will play a crucial role in designing, implementing, and supporting SAP Human Capital...
-
Senior SAP Operations Specialist
hace 1 semana
Santiago de Querétaro, Querétaro de Arteaga, México Safran A tiempo completoJob OverviewWe are seeking an experienced SAP Operations Specialist to join our team at Safran. As a key member of our operations department, you will play a critical role in ensuring seamless communication between our operations and the SAP system.Responsibilities:Main contact point for operations and support areas, responsible for resolving system and...