Quality Assurance Manager
hace 1 mes
The Quality Assurance Manager role at Autozone involves supporting the development, maintenance, and improvement of global quality and compliance programs. The successful candidate will identify opportunities to reduce costs and improve quality while collaborating with key suppliers on strategic initiatives.
Main Responsibilities:
- Foster positive working relationships with vendors and cross-functional partners to improve product quality, reduce costs, and minimize returns.
- Handle product-related concerns from customers, stores, and/or distribution centers on a day-to-day basis and implement corrective actions to address these issues.
- Assist in maintaining project management software and provide periodic project updates to management.
- Develop and coordinate strategic initiatives with vendors focused on manufacturing and quality systems, efficiencies, and processes, as well as KPIs (Key Performance Indicators).
- Support key collaboration initiatives that improve productivity and effectiveness.
- Organize, plan, track, and manage designated projects to positively impact Quality and Compliance initiatives and drive cost savings.
- Partner with cross-functional areas and international teams to meet project deadlines and ensure timely implementation of Quality and Compliance programs.
- Assist in managing the workflow process for transitions by engaging cross-functional partners to ensure tasks are completed on time.
- Facilitate key meetings for assigned projects and keep relevant team members involved and updated.
- Availability to travel four times a year to USA visiting Distribution Centers, performing training, identifying improvement areas, validating effectiveness of actions, and gathering feedback from internal customers.
- Support the execution of test programs by identifying testing needs, tracking sample submissions, interfacing with cross-functional partners, and maintaining files.
- Analyze damaged and undamaged return data and develop and implement corrective action steps to reduce and prevent product returns.
Requirements:
- Bachelor's degree (BA, BS) or equivalent.
- Area of study: Science, Engineering, or related field.
- Years of experience: 5-7 years.
- Type of experience: At least five years of experience in Compliance and/or Managing Vendor's Performance.
- Working knowledge of lean manufacturing and continuous improvement concepts.
- Excellent organizational, project management, and planning skills.
- Capable of handling multiple tasks and priorities.
- Strong collaboration and communication skills.
- Ability to use flexibility and creativity in problem-solving techniques.
- High level Microsoft Excel, Microsoft Word, and PowerPoint skills.
Estimated Salary Range:$80,000 - $110,000 per annum
This is an estimated salary range based on the job requirements, location, and industry standards. The actual salary may vary depending on factors such as experience, qualifications, and performance.
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