Strategic Financial Insights Analyst

hace 2 meses


Xico, México Zendesk A tiempo completo
Unlock Business Growth with Data-Driven Insights

We are seeking a highly motivated and detail-oriented Strategic Financial Insights Analyst to join our team in Mexico City. As a key member of the Finance & Strategy team, you will play a critical role in driving business growth by delivering high-quality financial analysis and strategic recommendations.

About the Role:

The primary responsibility of this position is to provide decision support to Engineering leadership through accurate financial and non-financial information and analyses. You will perform ongoing and ad-hoc analyses, synthesize sophisticated data into actionable insights, and develop strategic recommendations to drive value engineering opportunities and business results.

Main Responsibilities:

  • Provide timely and accurate reporting on existing and new key financial and operational metrics against strategic goals.
  • Buid and improve upon robust financial models to accurately forecast and plan key financial and operational metrics.
  • Establish processes and drive improvements in execution in collaboration with cross-functional teams to optimize financial systems, improve forecast accuracy, create tools, and improve operating processes.
  • Deliver relevant, timely, and accurate reporting on existing and new key financial and operational metrics against strategic goals.

Requirements:

  • 1+ years of experience in technology, banking, private equity, corporate finance, economics, or consulting in a fast-paced industry.
  • Experience building scalable financial models (via Excel or Google suite).
  • Strong analytical competence, attention to detail, and problem-solving skills with commitment to achieving quality results.
  • Strong oral and written communication skills and the ability to establish collaborative relationships and influence senior leadership.

Salary Range: 450,000 - 550,000 MXN per year, depending on experience.

About Zendesk:

Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love. We advocate for digital-first customer experiences—and we stick with it in our workplace.


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