Customer Service Specialist ANZ

hace 7 días


Monterrey, Nuevo León, México Vontier A tiempo completo

Unlock a career in customer-centric support with Vontier as a Customer Service Specialist ANZ. In this role, you will play a vital part in providing exceptional service to our customers, ensuring their queries are resolved efficiently and effectively.

Vontier is a global industrial technology company focused on smarter transportation and mobility. Our portfolio includes market-leading expertise in mobility technologies, retail and commercial fueling, fleet management, telematics, vehicle diagnostics and repair, and smart cities.

The ideal candidate will possess strong customer service skills, with the ability to troubleshoot and resolve complex issues in a timely manner. You will work closely with our Advanced Technical Support team to ensure seamless resolution of customer inquiries.

A minimum of 2 years prior help desk experience is preferred, along with strong problem-solving skills, PC troubleshooting skills, and excellent communication skills. Familiarity with Microsoft Office (Word, Excel, and Outlook) is also essential.

We offer a competitive salary range of $60,000 - $80,000 per annum, depending on experience, plus a comprehensive benefits package. As a valued member of our team, you will have opportunities for professional growth and development in a dynamic and innovative environment.

Key Responsibilities:

  • Provide exceptional customer service through various communication channels
  • Troubleshoot and resolve complex technical issues
  • Work closely with the Advanced Technical Support team to ensure seamless resolution
  • Develop knowledge of Teletrac Navman's proprietary products and services
  • Adhere to and support company standards, policies, and procedures

Requirements:

  • Minimum 2 years prior help desk experience
  • Strong customer service and problem-solving skills
  • PC troubleshooting skills and familiarity with Microsoft Office
  • Excellent communication skills, both verbal and written
  • Ability to plan, organize, prioritize, and resolve problems in a timely manner


  • Monterrey, Nuevo León, México Pro Trans International A tiempo completo

    **About the Role**The Customer Service Operations Specialist will be responsible for handling transactional level work on accounts to support the AM Team outside of normal business hours at ProTrans International. This specialist will collaborate closely with internal operational support teams and SCM/AM teams to facilitate communication and address customer...


  • Monterrey, Nuevo León, México Pro Trans International A tiempo completo

    **Job Summary**Pro Trans International is seeking an experienced Customer Service Operations Specialist to join our team. As a key member of our operations department, you will be responsible for providing exceptional customer service and support to our clients.**Estimated Salary:** $55,000 - $65,000 per year, depending on experience.**Key...


  • Monterrey, Nuevo León, México Michael Page A tiempo completo

    Job OverviewWe are seeking a detail-oriented and efficient Customer Service Representative to join our team as an Order Processing Specialist. This role is responsible for providing exceptional service to our clients, ensuring their satisfaction and loyalty.


  • Monterrey, Nuevo León, México Contactpoint 360 A tiempo completo

    At Contactpoint 360, we are seeking a highly skilled Customer Service Training Specialist to join our team. This is a temporary assignment position that offers the opportunity to learn and grow in the company, the training department, and personally.The successful candidate will play a crucial role in ensuring the readiness and effectiveness of call center...


  • Monterrey, Nuevo León, México Genpact Llc A tiempo completo

    Job Overview:We are seeking a highly skilled Customer Service Operations Specialist to join our team at Genpact LLC.About the Role:This is a dynamic and challenging role that requires strong customer service skills, technical expertise, and problem-solving abilities. The successful candidate will be responsible for providing exceptional customer support,...


  • Monterrey, Nuevo León, México Hexaware Technologies A tiempo completo

    About Us">Hexaware Technologies is a leading global provider of IT services and consulting. We are committed to delivering high-quality solutions that meet the evolving needs of our clients.Job Summary">We are seeking a highly skilled and experienced Certified NCLEX-RN Bilingual Nurse to join our team as a Customer Service Nursing Specialist. In this role,...


  • Monterrey, Nuevo León, México MAHLE A tiempo completo

    Customer Service RoleEnsure timely and accurate receipt of customer requirements, guaranteeing reliability and records in the SAP system.Monitor and improve performance and delivery ratings with each client, aligning with Mahle's objectives.Supervise EDI personnel to meet shipping objectives and report on customer service performance indicators.Manage...

  • Customer Service Liaison

    hace 2 semanas


    Monterrey, Nuevo León, México MAHLE A tiempo completo

    At MAHLE, we are seeking a skilled Customer Service Specialist to join our team.About the RoleThe primary responsibility of this position is to ensure timely and accurate receipt of customer requirements.You will be responsible for guaranteeing the reliability and records of customer requirements in our SAP system, ensuring seamless performance and delivery...


  • Monterrey, Nuevo León, México Vontier A tiempo completo

    Job Description">Vontier is a global industrial technology company focused on smarter transportation and mobility. As a Customer Service Specialist - Fleet Management, you will be part of a team that provides technical assistance and support for customers using Teletrac Navman's hardware and software applications.The ideal candidate will have strong customer...


  • Monterrey, Nuevo León, México Terex Corporation A tiempo completo

    Job Description:At Terex Corporation, we are seeking a highly skilled Customer Service Representative to join our team as a Customer Service Specialist - Telematics Activations. This role is responsible for managing telematics activations for customers, including issue resolution and communications.About the Role:We are looking for an individual with...


  • Monterrey, Nuevo León, México Segoso Caribbean A tiempo completo

    Company Overview:At Segoso Mexico, we're dedicated to delivering exceptional service and reliability through our core values of Leadership, Training, Talent Acquisition, Rewards, and Technology.Salary:We offer an hourly wage with opportunities for performance-based monthly bonuses. Based on industry standards and location, the estimated salary range is...

  • Order Entry Specialist

    hace 3 semanas


    Monterrey, Nuevo León, México Michael Page A tiempo completo

    Job SummaryWe are seeking a detail-oriented Order Entry Specialist to provide exceptional customer service and accurately process customer orders into our system.About the RoleThis is a full-time position in an international company.The ideal candidate will have +3 years of experience in order entry, data entry, or administrative support roles.Key...


  • Monterrey, Nuevo León, México Caterpillar A tiempo completo

    Unlock Your Career Potential with Caterpillar">We are seeking a highly skilled Customer Service and Collections Specialist to join our team at Caterpillar. In this exciting role, you will be responsible for providing exceptional customer service, resolving issues, and managing collections efforts.">About the Role:">">Provide first-line support, coordination...


  • Monterrey, Nuevo León, México Flsmidth, Inc. A tiempo completo

    FLSmidth, Inc. is seeking a Customer Service Specialist to join our Order Execution team in Monterrey.The ideal candidate will possess previous experience with order processing and execution, as well as excellent customer service skills and the ability to build strong relationships with internal and external stakeholders.We offer a competitive salary range...


  • Monterrey, Nuevo León, México Fronius A tiempo completo

    At Fronius, we are seeking a Customer Relationship Management Specialist to join our team.About the RoleThis internship offers a unique opportunity to work with a leading global company in the solar and battery charging industry. As a Customer Relationship Management Specialist, you will be responsible for monitoring sales and service quotes with customers,...


  • Monterrey, Nuevo León, México Mondelēz International A tiempo completo

    About This RoleMondelēz International is seeking a Business Development and Customer Service Specialist to join our team in Mexico.As a key member of our Customer Collaboration team, you will play a vital role in driving business growth and delivering exceptional customer service. Your primary responsibility will be to develop and implement strategic plans...


  • Monterrey, Nuevo León, México Worldwide Express A tiempo completo

    PURPOSEThe Service Specialist I position at Worldwide Express is a crucial role within the Operations Account Teams, focusing on delivering high-quality customer service and support. This position involves continuous improvement, efficiency, and providing a consistent level of service for customers and account teams.Key Responsibilities:Provide exceptional...


  • Monterrey, Nuevo León, México Blue Yonder A tiempo completo

    About the RoleWe are seeking an experienced Customer Support Solutions Specialist to join our team at Blue Yonder. In this role, you will be responsible for providing expert technical support to our SaaS customers, ensuring they receive top-notch service and solutions.


  • Monterrey, Nuevo León, México Vontier A tiempo completo

    At Vontier, we are seeking a seasoned Customer Onboarding Specialist to join our team. The ideal candidate will have excellent technical skills and a passion for delivering exceptional customer experiences.Key ResponsibilitiesConfigure software systems to meet customer needs.Manage service level onboarding targets and ensure business objectives are met.Work...


  • Monterrey, Nuevo León, México Franklin Electric A tiempo completo

    Job SummaryWe are seeking a highly organized and effective communicator to join our team as a Customer Service Specialist in Mexico - Monterrey.The ideal candidate will be responsible for providing exceptional customer service, resolving issues, and maintaining accurate records. If you have excellent communication skills, a strong work ethic, and a passion...