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We are seeking a highly skilled and organized Group Coordinator to join our team at JW Marriott Cancun Resort & Spa. As a Group Coordinator, you will be responsible for ensuring the smooth execution of events and functions, providing exceptional customer service, and maintaining a high level of professionalism.
Key Responsibilities- Meet with clients and event planners to discuss event details and ensure that all arrangements are agreeable.
- Analyze banquet event orders to gather guest information, determine proper setup, timeline, and specific guest needs.
- Respond to and fulfill special banquet event arrangements, following up to ensure compliance.
- Follow all company and safety policies, reporting accidents and injuries to management.
- Ensure uniform and personal appearance are clean and professional, maintaining confidentiality of proprietary information.
- Welcome and acknowledge guests according to company standards, anticipating and addressing their service needs.
- Develop and maintain positive working relationships with colleagues, supporting the team to reach common goals.
- High school diploma or equivalent required.
- At least 1 year of related work experience preferred.
- No supervisory experience required.
Marriott International is an equal opportunity employer, committed to non-discrimination on any protected basis. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture.