Operations Excellence Manager
hace 2 semanas
Join Our Team
We're looking for a skilled professional to join our team as a Financial Operations Specialist. As a member of our team, you will play a critical role in driving business growth and improving operational efficiency.
About the Role
This position involves developing and maintaining financial models, analyzing operational workflows, and collecting, analyzing, and interpreting data to support strategic business decisions. It also requires collaboration with global teams to enhance and optimize the operational framework for newly acquired businesses.
Key Responsibilities
- Develop and maintain financial models to support revenue projections, cost structures, and margin analysis for newly acquired services and products.
- Analyze operational workflows to identify inefficiencies, bottlenecks, and opportunities for improvement, providing actionable recommendations.
- Collect, analyze, and interpret data to support strategic business decisions. Develop reports and dashboards to provide visibility into key business metrics and trends.
- Collaborate with global teams to enhance and optimize the operational framework for newly acquired businesses. Provide insights that improve service efficiency and scalability.
- Track key performance indicators (KPIs) to evaluate the success of operational changes and financial optimizations.
- Work closely with engineering, customer success, finance, and product development teams to ensure operational processes align with business objectives.
Requirements
- Bachelor's degree in Business Administration, Industrial Engineering, Economics, Finance, or a related field.
- Minimum 3-5 years of experience in operations, analytics, financial modeling, or a related role.
- Experience in fintech, SaaS, or payments is strongly preferred.
What You Bring
- Strong proficiency in revenue forecasting, financial modeling, and cost/margin analysis.
- Proficiency in Excel, Google Sheets, SQL, or BI tools (e.g., Tableau, Power BI).
- Fluent in Spanish and English (written and spoken).
- Familiarity with CRM, ERP, or project management systems (e.g., Hubspot, Salesforce, Jira). Knowledge of blockchain and payment systems is a plus.
- Ability to explain complex financial and operational data to both technical and non-technical audiences.
- Resourceful and adaptable in addressing operational challenges and optimizing processes.
- Understanding of operational challenges unique to the Mexican market, including payment preferences, customer expectations, or regulatory environments.
- Proven ability to work collaboratively in cross-cultural teams.
- Comfortable in a fast-paced, high-growth environment.
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