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Administrative Analyst

hace 2 meses

Guadalajara, Jalisco, México Listopro A tiempo completo

About the Position

Your opportunity at Listopro

Key Responsibilities

  • Manage Spare Parts Orders and Control & Credit Notes to ensure efficient inventory management.
  • Perform Customer Requested Date checks and Available to Promise checks to optimize supply chain operations.
  • Monitor and address the ageing backlog to maintain high productivity levels.
  • Prepare and analyze monthly dashboards to track key performance indicators.
  • Follow up on offers and track Time to Quote and On Time in Full metrics to improve customer satisfaction.
  • Manage pending offers to ensure timely resolution.
  • Ensure the productivity of Parts Administrators to meet business objectives.
  • Monitor and improve the hit ratio to optimize sales performance.
  • Maintain clean data to support data-driven decision making.

Data Analysis

Perform data analyses for the region, including metrics like TTQ, pending offers, ATP file, and hit ratio to inform business decisions.

Requirements

Your Profile

Knowledge and Experience

  • Strong knowledge in trade, supply chain, and industrial retail, preferably in spare parts and logistics.
  • Familiarity with order management processes.

Skills and Abilities

  • Ability to work independently and handle pressure effectively.
  • Capable of managing priorities and addressing multiple customer requests.
  • Expertise in Excel and ERP systems; knowledge of SAP is a plus.
  • Excellent communication skills, both written and verbal.
  • Strong coordination skills.

Benefits

  • 12 days of paid vacation in the first year.
  • 9 extra days off.
  • Half day off for your birthday.

Compensation and Benefits

  • 401(k) plan.
  • 100% salary payment scheme.
  • Food vouchers.
  • 25 days of end-of-year bonus.

Health and Insurance

  • Life insurance.
  • Paid maternity and paternity leave according to the LFT.
  • Support in case of family bereavement.
  • 5 days of paid leave for marriage.
  • Major Medical Expenses Insurance.

Additional Benefits and Education

  • Collective transportation service with defined routes and stops.
  • Access to virtual courses with academic value through LinkedIn Learning.
  • Internal training sessions that promote your professional and personal development.
  • Cafeteria.