Senior Experience Designer
hace 1 semana
Company Overview:
Prodensa is a leading technology company dedicated to providing innovative solutions that drive customer satisfaction.
About the Role:
We are seeking an experienced Senior Experience Designer to join our product development team. This individual will be responsible for collaborating with cross-functional teams to design and develop user-centered products that meet the needs of our customers.
About You:
To succeed in this role, you should have a strong background in UX/UI design and experience working with product managers, engineers, and researchers. You should also be able to analyze usage data, identify trends, and make recommendations for product improvements.
Key Responsibilities:
- Collaborate with customers, partners, peers, and stakeholders to understand opportunities, identify key customer experience issues, collect product and business requirements, define the scope of work, create user flows, wireframes, and sketches to communicate UX concepts.
- Help shape the design vision and strategy while driving the execution of customer-facing products that engage, delight, and resonate with MSC customers.
- Evaluate quality of experience meets standards and remains in scope; collaborate on alternatives when scope or technical implementation challenges arise.
- Communicate design work to senior leadership for review and feedback.
- Partner with product managers, engineers, researchers, editorial, and content teams to oversee the experience of a product from concept until launch.
- Analyze usage data and gain insights into user behavior and needs.
- Create stunning visual designs and prototypes to communicate hi-fidelity concepts to stakeholders, and validate with customers and end-users.
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