Global Payroll Operations Specialist

hace 2 meses


Xico, México Rippling A tiempo completo
About the Role

We are seeking an experienced Global Payroll Operations Specialist to join our team at Rippling. As a critical hire for our Global Payroll Operations team, this role will be fully dedicated to developing and executing new capabilities to support our expanding global payroll products.

This role will own all operational aspects across select countries, relationships with external partners, and drive expansion into new customer segments and geographies. Additionally, this role brings critical country-specific payroll expertise to support the development of our natively built payroll software.

Responsibilities
  • Execute timely filings and payments for all customers within a country.
  • Drive issue resolution and communication with various government agencies; you will directly interface with our customers and resolve issues on their behalf.
  • Work closely with Global Payroll Engineering and Product teams to ensure that:
    • Natively built payroll software supports key payroll and tax compliance requirements.
    • Product bugs and product issues (e.g., calculation errors, file generation errors) are quickly addressed.
    • Internal tooling requirements are properly prioritized and implemented.
Requirements

Experience running payroll in European and/or LATAM countries is required; either direct payroll processing experience or through a vendor is acceptable. Minimum of 2+ years in global payroll tax and minimum of 3+ years in client-facing role is required. Ability to manage and solve a queue of customer support tickets is essential. Experience in tax notice resolution, tax filings, agency communication, and compliance requirements is also necessary.

Strong project management, communication, and organizational skills: high attention to detail with excellent work product, time management, and execution is required. Experience with Google Suite or Microsoft Office, especially Docs/Sheets/Excel, for data analysis and task organization; familiarity with Salesforce queues, JIRA, and Confluence is a plus. Ability to overlap with U.S. hours (Pacific time zone - PST, preferred).

Estimated Salary

$90,000 - $110,000 per year, depending on location and experience.

About Rippling

Rippling is a unified workforce platform that enables businesses to manage their HR and IT needs in one place. Our company values having employees working in-office to foster a collaborative work environment and company culture. For office-based employees (employees who live within a 40-mile radius of a Rippling office), Rippling considers working in the office, at least three days a week under current policy, to be an essential function of the employee's role.



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