Transaction Review Associate

hace 2 semanas


Santiago de Querétaro, Querétaro de Arteaga, México Ria A tiempo completo

Ria, a leading money transfer company, is seeking a skilled Transaction Review Associate to join our team. As a key member of our operations team, you will play a vital role in ensuring the smooth and secure transfer of funds across borders.

**Job Summary**

We are looking for a highly motivated and detail-oriented individual to review transactions, identify potential risks, and ensure compliance with regulatory requirements. In this role, you will work closely with our FIU department to investigate unusual or fraudulent activity, collect missing information from agents or customers, and document transfers in our databases.

**Key Responsibilities**

* Review transactions for potential risks and red flags, identifying areas that require further investigation*

* Collaborate with the FIU department to investigate unusual or fraudulent activity, ensuring prompt and effective resolution*

* Collect missing information from agents or customers to comply with federal and state regulations*

* Document transfers and preserve records in our databases for review by auditors and regulators*

* Work closely with other departments to ensure seamless communication and collaboration*

**Requirements**

To succeed in this role, you will need:

* 1-2 years of experience in customer service or call center environment*

* High school graduate; college degree preferred*

* Knowledge and experience with Microsoft Office*

* Strong analytical and problem-solving skills*

* Excellent communication and interpersonal skills*

**Benefits**

We offer a competitive salary, ranging from $40,000 to $60,000 per year, depending on experience. Additionally, we provide a comprehensive benefits package, including 15 days' vacation, life insurance, food vouchers, and work-life balance.

**About Ria**

Ria is committed to helping businesses and individuals thrive through the fast and secure transfer of funds across borders at a great value. We believe in delivering exceptional customer service and promoting a culture of excellence, integrity, and accountability. If you are a motivated and detail-oriented individual who shares our values, we encourage you to apply for this exciting opportunity.



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