Senior Systems Infrastructure Engineer

hace 3 semanas


Ciudad de México, Ciudad de México Edenred A tiempo completo
About Us

At Edenred, we strive to deliver innovative solutions that improve the lives of millions of people worldwide. As a global company, we offer endless opportunities for growth and development in a multicultural, dynamic environment.

We believe in meritocracy, where everyone has an equal chance to contribute and thrive. Our commitment to preventing all forms of discrimination ensures that every candidate receives equal opportunities, regardless of their background or identity.

The Role

We are seeking a Senior Systems Infrastructure Engineer to join our team. In this role, you will oversee hosted infrastructure for our USA business units, both in physical and cloud environments. You will act as the liaison with our Global Technology center to support, implement, and escalate network and infrastructure needs.

You will execute planned IT infrastructure changes and upgrades, maintaining essential IT operations based on Microsoft platforms. Your responsibilities will also include administering Active Directory Domains, external and internal DNS services, and performing monthly server/workstation patching across all environments.

Additional duties include creation, support, and troubleshooting of SFTP users and services, supporting call center phone and system requirements, providing remote end-user support, and prioritizing tasks in a fast-paced environment.

We are committed to our security compliance standards, ensuring the integrity of PCI, PII, and HIPAA data. You will analyze security technology trends, develop strategies, and manage IT audits to maintain consistent security standards across the organization.

As a key vendor manager, you will continuously manage relationships with key vendors, evaluate and oversee license renewals, and maintain initiative-taking relationships with our Group's team.

Requirements

To be successful in this role, you will need 5 years of experience working in infrastructure positions, proven experience with ITIL methodology, and general knowledge of Data Center and Cloud services.

You must have strong troubleshooting abilities, proficiency in English, and the ability to work independently with minimal supervision. Experience deploying and supporting Servers is highly desirable.

Technical Knowledge/Certifications

We require a Bachelor's Degree in Computer Science, information technology, or other IT-related areas. Your technical skills should include Microsoft Windows Server (2016, 2019) and Microsoft Workstation Windows 10 and 11, Intune, O365. Familiarity with VMware NSX/ESXi/vSphere, Azure, and AWS is a plus.

The estimated salary for this position is around $120,000-$150,000 per year, depending on your experience and qualifications.



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