Systems Infrastructure Associate

hace 4 semanas


Xico, México Citi A tiempo completo

The Systems Infrastructure Analyst 1 is an entry-level position responsible for assisting with LAN/WAN and help desk administration activities, including network maintenance, technical guidance, and security in coordination with the Technology Infrastructure team.

**Job Summary:**

This role requires a strong understanding of infrastructure technology and identified policies to process data, resolve issues, and execute administrative tasks.

**Responsibilities:

  • Diagnose and resolve problems through troubleshooting and basic analysis, escalating issues as appropriate.
  • Participate in testing activities, including the creation and execution of basic test scripts.
  • Assess the applicability of previous or similar experiences and evaluate options under circumstances not covered by procedures.
  • Exchange ideas and information in a concise and clear manner.

**Requirements:*

  • Previous relevant experience preferred.
  • Ability to develop projects required for design of metrics, analytical tools, benchmarking activities, and best practices.
  • Effective written and verbal communication skills.
  • Effective analytic/diagnostic skills.
  • Ability to work with virtual and in-person teams and work under pressure or to a deadline.
  • Demonstrated knowledge of operational process changes and improvement.

**Education:**

Bachelor's/University degree or equivalent experience.

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

The ideal candidate will have experience in supporting Linux/Unix systems and web applications. Additionally, flexibility to work varied shifts between 7am-7pm (matutino) and 7pm-7am (nocturno) hours in the Jardines de la Montaña area in Tlalpan is required.

In addition, proficiency in English is desirable.

We offer competitive compensation, which includes an estimated salary of $50,000-$65,000 per year, based on the location and level of experience. This role also offers benefits, including health insurance, retirement savings plan, and paid time off.

Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.



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