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hace 2 meses
Job Summary:
The Infrastructure Analyst 2 is an intermediate-level role responsible for assisting with LAN/WAN and help desk administration activities, including network maintenance, technical guidance, and security in coordination with the Technology Infrastructure team.
Key Responsibilities:
- Diagnose and resolve problems through evaluative judgment, troubleshooting, and analysis.
- Ensure successful completion of data loads and batch processing.
- Participate in testing activities, including the creation and execution of basic test scripts.
- Execute project plan tasks.
- Participate in control activities (risk, self-assessment, COB, audit, etc.) and make recommendations for enhancements.
- Evaluate issues using existing procedures or similar/related experiences; recommend and implement solutions.
- Exchange ideas and information in a concise and clear manner.
- Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients, and assets, by driving compliance with applicable laws, rules, and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct, and business practices, and escalating, managing, and reporting control issues with transparency.
Requirements:
- 0-2 years of experience in a Technology Infrastructure role.
- Ability to communicate technical concepts to a non-technical audience.
- Ability to work with virtual and in-person teams, and work under pressure or to a deadline.
- Effective written and verbal communication skills.
- Effective analytic/diagnostic skills.
Education:
- Bachelor's/University degree or equivalent experience.
This role requires a strong understanding of infrastructure technology and the ability to work collaboratively with the Technology Infrastructure team to ensure the successful completion of data loads and batch processing.
Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
