Client Risk Quality Control Specialist

hace 4 semanas


Xico, México Citi A tiempo completo

Job Summary:

Citi is seeking a highly skilled Client Risk Quality Control Specialist to join our team. As a key member of our organization, you will be responsible for performing Quality Control (QC) reviews of completed MCA tests, becoming a Subject Matter Expert (SME) on organizational programs, and leading workgroups assigned to programs.

Key Responsibilities:

  • Perform Quality Control (QC) reviews of completed MCA tests to ensure accuracy and completeness.
  • Become a Subject Matter Expert (SME) on organizational programs, including MCA, EUC Program, and Mandatory Absence.
  • Lead workgroups assigned to programs, working with a geographically dispersed team of resources to perform and create reports.
  • Ensure appropriate remedial actions are in place where deficiencies are identified.
  • Provide timely responses to ad-hoc queries that may require detailed investigation.
  • Diligently review key policies in scope.
  • Leverage existing tools and metrics to implement and support new initiatives.

Requirements:

  • 5-8 years of Project Management experience in financial services, control compliance, or legal disciplines.
  • Experience with workflow systems.
  • Excellent project management and organizational skills.
  • Outstanding relationship building and relationship management skills.
  • Consistently demonstrates clear and concise written and verbal communication skills.
  • Proficient in Microsoft Office, with an emphasis on MS Excel.
  • Self-motivated and detail-oriented.
  • Tableau, PowerBi, Power Pivot experience is an advantage.
  • SQL/Database analysis experience is a plus.
  • Proven experience in independently handling reporting objectives and interacting with teams across all lines of defense globally.
  • Understanding of the Risk & Control disciplines, standards, and associated systems (Citi Risk & Control, etc.).

Education:

  • Bachelor's/University degree or equivalent experience.
  • Exceptional and advanced English written and verbal communication skills, with the ability to communicate clearly and concisely to audiences of varying levels of seniority.


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