IT Solutions Consultant

hace 6 días


VeracruzLlave, México Servicenow A tiempo completo

**Company Overview**

ServiceNow is a global leader in the market, transforming how we work since 2004. Founded by Fred Luddy, the company has brought innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500.

We strive to create an intelligent cloud-based platform that connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work.

**Job Description**

The Customer Outcomes Expert Services Senior Technical Consultant is responsible for configuring the ServiceNow Platform in Technology Workflows based on leading practices to provide a solution that achieves customer outcomes.

This role involves working with customers/partners to assess current processes and establish future-state processes.

The Senior Technical Consultant designs and delivers ServiceNow Technology Workflow solutions with a technical architecture designed for long-term success and following ServiceNow technical standards and leading practices.

Key responsibilities include providing prescriptive guidance and leadership for code review developed by partner or customer employees.

This role also involves advising customers on how to use the ServiceNow Platform's capabilities to improve their business processes while adhering to ServiceNow Best Practices.

**Requirements**

To be successful in this role, you should have:

* At least 5 years' experience as part of a professional services organization; or equivalent education/experience

* Ability to travel up to 50% and work outside of local time zone preferably night time IST

* Initiative - Proactive, self-motivated, and self-directed

* Dedication and commitment to customer success

* Certified ServiceNow Administrator (CSA)

* Relevant ServiceNow Certified Implementation Specialist (CIS) certifications

* Experience working collaboratively and with Agile methodology

**Compensation**

The estimated salary for this role is MXN 400,000 - 600,000 per year.

**Benefits**

We approach our distributed world of work with flexibility and trust. We offer equal opportunities to all applicants without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law.



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