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Customer Service Representative

hace 2 meses


Cancún, Quintana Roo, México Resort Global Network A tiempo completo

Job Summary

Resort Global Network is seeking a highly motivated and customer-focused Customer Service Representative to join our team. As a key member of our sales and service team, you will be responsible for providing exceptional customer service and support to our clients.

Key Responsibilities

  • Provide personalized service to clients via telephone, ensuring their needs are met and exceeded.
  • Reserve stays, attend to special requests, and sell additional services to clients.
  • Confirm terms and conditions of promotions and guide clients to have the best experience during sales presentations.
  • Work closely with the sales team to ensure seamless customer service and support.

Requirements

  • Advanced English language skills (bilingual preferred).
  • Commission-based sales experience for at least 1 year.
  • Customer service experience for at least 1 year.
  • Strong attention to detail and passion for sales.
  • Ability to work in a fast-paced environment and meet sales targets.

What We Offer

  • Full-time schedules with excellent work environment.
  • Free lunch (buffet) and indefinite contract.
  • Base salary + attractive commissions.
  • Legal benefits, training, and coaching.
  • Professional development opportunities.

Benefits

  • Award-winning company culture.
  • Flexible work hours.
  • Free parking.
  • Discounts and preferred pricing.
  • Employee referral program.
  • Life insurance.