Game Operations Specialist

hace 4 semanas

Xico, México Netflix A tiempo completo

Estimated salary range: $80,000 - $110,000 per year.

NBCUniversal is looking for a highly skilled and detail-oriented Project Coordinator to join the Launch Operations team to support platform launch operations across their portfolio of games.

The Launch Operations team is responsible for ensuring the publishing readiness of all metadata, assets, and deliverables required to launch on their platforms and first-party app stores to reach their members and bridge them to their games.

This is an exciting opportunity for a Project Coordinator with a passion for operations in service of delivering games to their global members, at scale. If you are analytically minded and your attention to detail is unmatched, you excel at challenging the status quo and influencing change, you thrive in a global team, possess a high level of intellectual curiosity, and demonstrate strong judgment in the face of ambiguity, then this role is for you.

The Project Coordinator will align with game stakeholders to set up game and asset identifiers in internal and first-party app store tools, track multiple asset deliveries, and audit and ensure the health of setups and assets before they launch for member consumption.

Key Responsibilities:

  • Manage project tactics and operations that could include, but are not limited to critical launch workflows game title setup, asset setup, and delivery management.
  • Respond to requests to audit a game setup prior to final submission to first-party app stores in a timely and accurate manner
  • Effectively track multiple timelines and proactively communicate feasibility, potential delays and risks to cross-functional stakeholders
  • Shape and redesign existing workflows to help accelerate the efficiency of their operations in line with key business objectives for their group.
  • Partner with internal and external teams (vendors) to ensure operational momentum and seamlessness across launches.
  • Exercise sound judgment and risk mitigation to create/modify delivery and launch plans including use cases that fall outside the norm.
  • Partner with their Technology, Engineering, Partnerships, and Quality Control teams to guide tooling, workflow, and vendor needs to help scale operations.
  • Regularly update dashboards, documents, and decks for various teams to get the information they need
  • Become well-versed in the Netflix tooling ecosystem in order to set up, ingest, track, approve/reject, and troubleshoot assets along the delivery pipeline
  • Create, maintain and contribute to workflow documentation (e.g. training documentation, tooling guides) for broader use and become an operational and technical expert in the Netflix tooling ecosystem as it relates to game title setup and asset requirements
  • Action on a high volume of ad-hoc, complex or high-context tasks in a timely manner

Requirements:

  • 5+ years in asset and/or project coordination
  • Ability to thrive in a fast-paced environment, handling overlapping projects in various points of production (from development through delivery).
  • Strong attention to detail and ability to quickly adapt to in-flight project changes and cross-functional stakeholder requests
  • Adaptability to switch across different work streams or projects, depending on business needs
  • Experience working on a global team with diverse backgrounds and perspectives
  • Clear, concise and flexible communicator, both verbal and written
  • An analytical, innovative mindset
  • A passion for operations and a thirst to keep the trains running while also improving how they run
  • A passion for games and a member-first mentality
  • An optimistic, solutions-driven attitude in the most challenging situations
  • The ability to adapt to the Netflix culture and values

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