Scheduling Liaison

hace 1 mes

Hermosillo, Sonora, México Intugo A tiempo completo

Company Overview

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Intugo is a dynamic law firm that focuses on making appointments with clients to initiate the legal process. Our team also attends consultations with potential new clients, fostering meaningful connections and setting the stage for successful collaborations.

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Job Summary\

We are seeking an exceptional Scheduling Liaison to join our team. This individual will be responsible for greeting and assisting customers over the phone, providing information about our services, and using sales techniques to persuade customers to acquire our services. A strong focus on customer satisfaction, relationship-building, and effective communication is crucial in this role.

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Main Responsibilities\
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  • Greet and assist customers over the phone to determine their questions, needs, and reasons for patronage.\
  • Provide information about Intugo's services, including the benefits and value proposition.\
  • Answer customer questions and inquiries using well-informed and specific responses to increase consumer trust and satisfaction.\
  • Offer solutions to customer needs or wants to maintain customer satisfaction.\
  • Use sales techniques to persuade customers to acquire Intugo's services.\
  • Build secure and lasting relationships with customers by providing consistent and thoughtful customer service based on diverse backgrounds, values, and interests.\
  • Effectively deal with customer complaints to maintain customer satisfaction.\
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Requirements\

To succeed as a Scheduling Liaison at Intugo, you must possess excellent communication and interpersonal skills, a strong ability to build rapport with customers, and a proactive approach to problem-solving. You should also have a basic understanding of sales principles and practices.

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Benefits\

We offer a competitive compensation package, including an estimated monthly salary of $15,000.00. As a member of our team, you can expect a collaborative and dynamic work environment, opportunities for growth and development, and a comprehensive benefits program.

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Work Arrangements\

This role requires in-person attendance at our office location.

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