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Job Title: Sac-85819-Rehilete Alcalde

About Us: Cash Apoyo Empeño is a leading provider of financial services, dedicated to helping individuals and businesses achieve their goals.

Job Summary: We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients, addressing their concerns, and resolving issues in a timely and professional manner.

Key Responsibilities:

  • Respond to customer inquiries and concerns via phone, email, and in-person
  • Provide accurate and timely information about our products and services
  • Resolve customer complaints and issues in a fair and professional manner
  • Collaborate with internal teams to resolve complex customer issues
  • Meet or exceed customer satisfaction targets

Requirements:

  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Strong problem-solving and analytical skills
  • Proficiency in Microsoft Office and customer relationship management software
  • High school diploma or equivalent required

What We Offer:

  • Competitive salary and benefits package
  • Opportunities for career growth and professional development
  • Collaborative and dynamic work environment
  • Recognition and rewards for outstanding performance