Verification Processing Specialist
hace 1 semana
Job Title: Verification Processing Specialist
About the Role:
We are seeking a skilled Verification Processing Specialist to join our team at Icover. As a Verification Processing Specialist, you will be responsible for verifying various checks, conducting research, and reviewing cases to ensure accuracy and efficiency.
Responsibilities:
- Verify various checks through phone source institutions or as a processor using language competencies;
- Work on a queue of assigned verification checks;
- Make research and review of cases to ensure accuracy;
- Monitor the progress of assigned cases and conduct research in new and existing countries;
- Review processes for existing countries and participate in building processes for new countries;
- Work with Operations to ensure correct language templates are used and standard wording is applied to specific cases;
- Monitor workloads to ensure no delays and escalate any delay issues;
- Meet deadlines according to procedures and help resolve training and/or process issues.
Requirements:
- Excellent command of English and Spanish languages (both written and spoken), knowledge of Portuguese is a plus;
- Technical skills (Word, Excel, Powerpoint, Internet research, databases);
- Personality competencies: analytical thinking, attention to detail, excellent time management;
- Behavioural qualities: problem-solving, quality-oriented attitude, ability to work with different people/institutions, diplomacy when needed, adaptability, assertiveness, and focused approach to work.
What We Offer:
- Engaging job at a multinational company;
- Excellent remuneration package and work-life balance;
- Dynamic work environment and an enthusiastic team;
- Class A office in the central district;
- Additional Health Insurance;
- Food Vouchers;
- Bonus of productivity;
- Flexible schedule (Monday to Friday, 8 hours a day).
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