People Services Senior Specialist

hace 1 mes


Monterrey, Nuevo León, México 532 FLSmidth S.A. de C.V. A tiempo completo

Create a better future

We believe we can develop the technology and gain the know-how to make that difference, tackling the climate challenge. It's a big responsibility, and we have committed to do it.

As part of People Experience Connect, you'll be part of a customer service driven area, within an exciting global environment, taking care of our people across multiple locations.

We need your skills, curiosity, and drive for change to fulfill our goal. Together, we enable our customers to produce the materials needed for a better future.

Job Responsibilities

  • Handle medium to complex transactions related to people processes across the Hire to Retire processes
  • Collaborate with the other P&S teams to case manage and resolve complex issues
  • Train and support junior People Services team members on process clarifications and case management activities
  • Manage global support like reorganizations, redundancy processing etc
  • Support in bulk changes and uploads of data arising out of different projects or events
  • Educate employees and make awareness about the self help options available for them in each opportunity
  • Perform recurrent data audits and ensure corrective actions are completed
  • Analyze trends of queries and proactively suggest areas for improvement
  • Build strong peer relationships within the people services team and also the larger people organization

What we offer

  • Competitive benefits package including medical, dental, disability, life insurance and voluntary insurance options
  • Annual bonus
  • An equal opportunity employer committed to creating a diverse and inclusive workplace
  • A global network of supportive colleagues and growth opportunities

Candidates will be contacted by email.



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