Amazon Operations Manager Lead
hace 6 días
This leadership position is a key part of our Amazon Logistics team, responsible for managing the day-to-day operations of a delivery station. The ideal candidate will have strong analytical skills, excellent communication abilities, and the ability to drive operational excellence through team coordination and data-driven decision making while maintaining an empathetic approach to leadership.
As an Ops Manager, you will be a strategic piece in delivering results, developing a team of more junior managers who are starting their careers, guiding them towards success. This position requires a strong attention to operational metrics and the ability to coordinate a team to deliver results.
Main Responsibilities:
- Review the operational forecast and determine productivity requirements for sort operations; manage a team to meet all building goals
- Support all safety programs to ensure a safe work environment for all associates and Delivery Service Providers
- Proactively identify and lead process improvement initiatives and implement Lean tools
- Analyze operational metrics and develop strategies to improve performance
- Mentor and develop junior managers, fostering their growth and enhancing team capabilities
- Build and maintain strong relationships with team members through effective communication and empathetic leadership
About You
We are looking for candidates with a strong background in logistics and operations management, who can effectively communicate with team members at all levels and have a high level of empathy to understand and address team members' needs and concerns.
The ideal candidate will have:
- A completed Bachelor's Degree or 2+ years Amazon experience
- 5+ years of General Experience
- 3+ Year(s) as people manager (5+ direct reports)
- English advanced proficiency (C1)
- 1+ years of performance metrics, process improvement or lean techniques experience
- Solid understanding and application of Lean manufacturing methodology
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