Amazon Operations Manager Lead

hace 6 días


León de los Aldama, Guanajuato, México Amazon A tiempo completo
About the Role

This leadership position is a key part of our Amazon Logistics team, responsible for managing the day-to-day operations of a delivery station. The ideal candidate will have strong analytical skills, excellent communication abilities, and the ability to drive operational excellence through team coordination and data-driven decision making while maintaining an empathetic approach to leadership.

As an Ops Manager, you will be a strategic piece in delivering results, developing a team of more junior managers who are starting their careers, guiding them towards success. This position requires a strong attention to operational metrics and the ability to coordinate a team to deliver results.

Main Responsibilities:

  • Review the operational forecast and determine productivity requirements for sort operations; manage a team to meet all building goals
  • Support all safety programs to ensure a safe work environment for all associates and Delivery Service Providers
  • Proactively identify and lead process improvement initiatives and implement Lean tools
  • Analyze operational metrics and develop strategies to improve performance
  • Mentor and develop junior managers, fostering their growth and enhancing team capabilities
  • Build and maintain strong relationships with team members through effective communication and empathetic leadership

About You

We are looking for candidates with a strong background in logistics and operations management, who can effectively communicate with team members at all levels and have a high level of empathy to understand and address team members' needs and concerns.

The ideal candidate will have:

  • A completed Bachelor's Degree or 2+ years Amazon experience
  • 5+ years of General Experience
  • 3+ Year(s) as people manager (5+ direct reports)
  • English advanced proficiency (C1)
  • 1+ years of performance metrics, process improvement or lean techniques experience
  • Solid understanding and application of Lean manufacturing methodology


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