Strategic Financial Insights Specialist

hace 1 semana


Ciudad de México, Ciudad de México Zendesk A tiempo completo
Role Overview

Zendesk is a fast-paced, forward-thinking company propelling the business from a Billion revenue to the Multi-Billion era. We're looking for a highly-motivated Strategic Financial Insights Specialist who will support our Finance & Strategy team in making recommendations that drive business growth.

Job Summary

The primary responsibilities of this role include delivering high-precision forecasting and actionable insights, building sophisticated financial models, and becoming a well-rounded finance professional. Our analysts are the foundation of the team's success, and your impact will be felt immediately as you develop finance and discernment.

Main Responsibilities:
  • Provide decision support and act as a thought partner to Engineering leadership by offering accurate financial and non-financial information and analyses for their business decisions.
  • Perform ongoing and ad hoc analyses and synthesize sophisticated data into actionable insights and strategic recommendations to drive value engineering opportunities and business results.
  • Build and improve robust financial models to accurately forecast key financial and operational metrics, including cloud storage and compute spend.
  • Deliver timely and accurate reporting on existing and new key financial and operational metrics against strategic goals. Maintain, monitor, and analyze historical and forecasted KPI reporting to identify emerging trends and provide insights about performance drivers.
Requirements:
  • 1+ years of experience in technology, banking, private equity, corporate finance, economics, or consulting in a fast-paced industry.
  • Experience building scalable financial models (via Excel or Google Suite) with an understanding of how inputs/outputs affect business outcomes.
  • Strong analytical competence, attention to detail, and problem-solving skills with a commitment to quality results.
  • Strong oral and written communication skills with the ability to establish collaborative relationships and influence senior leadership.
Preferred Qualifications:
  • A positive demeanor with an analytical approach and a desire to learn quickly.
  • Demonstrated intellectual curiosity and problem-solving skills.
  • A strong work ethic, reliability, and attention to detail.

This role requires a physical presence in Mexico City (CDMX) or Mexico State (Estado de Mexico). As a Zendesk employee, you'll enjoy a fulfilling and inclusive experience, with opportunities to connect, collaborate, and learn while working remotely part-time.

We offer a competitive salary for this role: $120,000 - $180,000 per annum, based on experience and qualifications. Your total compensation package will also include benefits and incentives aligned with Zendesk's hybrid way of working.



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