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Cisco Systems is seeking a highly skilled Technical Supplier Manager to join our team. As a Technical Supplier Manager, you will be responsible for ensuring that our Contract Repair Manufacturers (CRM) adhere to our test standards and assist site personnel in understanding Cisco technology.
Key Responsibilities- Analyze repair data and work with site test engineers to improve repair yields and output.
- Assist the site with new product introduction for Repair, including equipment identification, setup, installation, and qualification.
- Manage scrap from the repair process in conjunction with the site and Service Planning.
- Manage Engineering Change Orders (ECOs) to ensure timely application.
- Help identify, document, and approve Service Deviations.
- Work with the site and Cisco internal teams to sunset products when they reach End-of-Life (EOL) or End-of-Sale (EOS) status.
- Support site Test Engineers on Apollo coding standards, training, and maintenance of test scripts.
- Bachelor's degree in Computer Science, Electrical Engineering, or equivalent experience.
- 4+ years of test engineering experience and vendor management experience.
- Excellent written and oral communication skills for both technical and executive-level conversations.
- Project management knowledge.
- Strong programming knowledge (Python, Linux/Unix shell scripting).
- Familiarity with version control and continuous integration software tools (GitHub and Jenkins).
- Ability to debug, analyze, and root cause yield and test issues.
- Ability to drive quality issues to resolution through cross-collaboration with different functional teams and business units.
- CCNA Routing and Switching Certification.
- Familiarity with manufacturing processes.