Customer Service Representative Position

hace 3 días


Ensenada, México Uline A tiempo completo

Customer Service Representative Position

Uline is a family-owned company seeking a skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for delivering exceptional customer experiences through order processing, product knowledge, and communication. Our ideal candidate will have a high school diploma or equivalent, prior customer service experience, and bilingual skills in English and Spanish.

Responsibilities

  1. Process customer orders and inquiries in a collaborative call center using world-class technology.
  2. Help customers navigate Uline's website and online ordering system.
  3. Develop product and solutions expertise to answer customer questions confidently.

Requirements

  • High school diploma or equivalent.
  • Prior customer service experience.
  • Fluent bilingual skills in English and Spanish.

Benefits

  • Complete insurance coverage, including medical, dental, vision, and life insurance.
  • Savings fund with employer match.
  • Paid holidays and generous paid time off.
  • Tuition Assistance Program for professional continuing education.
  • Bonus programs for annual performance, sales goals, and profit sharing.


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